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Aisling Hanley

29 February 2024, 23:08

  • IE

Very reliable

The website is very easy to use. The options for delivery to Ireland are very good, I'm delighted I got to pick my own courier as some in my location are unreliable. Delivery was super efficient, my order arrived a day early.

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Barry Ryan

25 February 2024, 01:45

  • IE

Fast & Reliable

Yes it was the Company doing well & also the Quality of the Products + Delivery was fast so I'm pleased & Happy at the Moment!!!

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JOANNE MORRIS

16 February 2024, 01:10

  • IE

Great prices and prompt delivery.

Great prices and prompt delivery.

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Artūras Šileikis

14 February 2024, 21:18

  • LT

Recommended for metal-heads! \m/

Good items for good prices. Thanks.

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Cathal Finegan

10 February 2024, 22:18

  • IE

Metalshop rock's.. .

Fast delivery. Great choice on website. A pleasure to do business with. Would recommend 100%. All best from Ireland.

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customer

10 February 2024, 15:24

  • LV

All around great

Great client service, fast delivery, excellent packaging.

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Mihaela Sirbu

07 February 2024, 03:25

  • RO

I signed up in order to receive a…

I signed up in order to receive a discount and the code never made it to my inbox nor spam so i contacted the customer service which is so damn slow...after 3 days of writing back and forward I received no discount code and I am on the verge of missing another discount because their reply is so slow. Also they never respond to me during working hours. they wrote back to me at 22 on a saturday wth.... Oh and then they ask me to write to them in order to make it up to me and they never write back. Awful customer service!

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Witch _

25 January 2024, 07:14

  • GB

Just great

This is my second time buying from this shop ..as always very fast shipping very happy with my purchase

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customer

23 January 2024, 06:10

  • EE

Took a bit long

Took a bit long but my stuff came

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Paulinpilluvideot

15 January 2024, 20:22

  • FI

Don’t order during chrismas/new year time. Edit: DONT ORDER ANYTHING EVER FOR ANYONE FOR ANY REASON

I like that your web shop has a wide selection of items but my order has taken a long time to arrive. I was promised dispatch within 24 hours of order but it really took over 100 hours. My tracking parcel tracking still dosen’t show me anything. Edit 29.1.2024: First of all Metalshop sent me the wrong tracking link for the parcel. They sent me the link where you can track PostNL packages only being shipped whithin the Netherlands, not the international ones. I figured this out on the 4th day of nothing happening on the tracking link. Once I reseived my order on 16.1 I discovered they got my order wrong. I had ordered KMM 10 hole combat boots and reseived the 14 hole variant. Even the order list stated the correct product but they still got it wrong. I immediatily sent a complain about this and got a response the next day. Sending the return wasn’t that difficult, but they didn’t state what phone number and email I should attach to the parcel and I waited 4 days for a response. Once I sent the package over on the 23.1 I notified of them about it right away. I have not reseived ANY info about the correct goods being sent nor the refund for the postage that I was promised. This is the worst customer service I have ever gotten. Most second hand sellers have been more profesial than this. I won’t be shoping here anymore.