Kim and Malia are highly competent in their profession, and provide a compassionate and effective service to their clients. They are quite unique in helping people to achieve their hearing goals, without forcing the patients to pay exorbitant prices for new devices. This is achieved through their consignment store which offers high-quality and gently-used devices for a fraction of the price of a new one. I was happy to sell a pretty sophisticated and unused device through their store. Kim and Malia were able to confirm the warranty coverage of the device and prepare it for listing in a very short time. They provided an excellent pricing guidance, while never pressuring me. Most importantly, they sold it, making it a win-win-win situation for all the involved! Thank you Kim and Malia!

Works great Would have loved to be able to fed ex it however. But that wasn’t an option

Customer support was terrific - very responsive, available, and helpful. Delivery was quick.

Well, I was sent the wrong part. I was a little frustrated. Then I called. I can not say enough about the customer service i received. I was treated with respect. I was helped and not blamed for the mix up. The customer service rep even explained to me how it was their stocking mistake. Took care of it ASAP. I so happy that I will order the same part for my other ear.

Easy to find a charger compatible with my hearing aids, good price, fast shipping

great customer service

They were very communicative, and wanted to make sure I either had instructions for programming my hearing aids or had an audiologist nearby that would be able to do so. The delivery was incredibly fast and they were sure to provide me updates pertaining to when the delivery would begin.

I couldn’t get my hearing aid and the remote to sync, and I followed the directions several times over. I called Hears Hearing and Hearables. I conveyed the issues I was having with syncing the two. The person asked for the model number and said she would send a video which should solve the problem. The video described how to sync the two and it worked!

Soon getting hearing aids and was so excited that I could make them look cool with your jewelry. Thank you!

Extra prompt support both before and after the order