Very bad. They’re after your money , not ready to render services. Avoid passmefast

Very patient and respectful driver

Explained everything I needed to know in detail, helped find what suited me best and made me feel confident in my decision

100% Customer Service

Took way too long over 9 mouths to pass could of done it quicker my self and saved loads of money over a thousand pound wasted absolute joke of company never never ever use pass me fast they are only hear to take your money they don't care about getting you passed

My instructor Mahmoud was absolutely amazing. I am such an anxious person and he put me at ease within seconds he gave me the confidence I needed and lacked and the way he teaches is absolutely amazing

Value for the money was definitely worth it. You can get so much more support as well as lessons. Mathew Hartman was the instructor assigned too me and he was great. Always puts you at ease and actually shows you where you’re going right and wrong and how to correct it. So much better than the independent one I used before. I passed first time with only one minor (which was my own fault on a road that Mathew had mentioned the strict speed limit numerous times and I forgot haha)

When I booked my course and spoke to a representative I was told that if I don’t use all my hours I can be refunded, so this is why I bought 20 hours. I would of only bought half that if I’d have known that they were not going to refund me my unused hours which amounted to just under £600 which is a lot of money to family’s with low income. I got led into a false sense of security and false advertisement and paid for a service I never needed the full use of.

TERRIBLE - BE AWARE THEY MAY NOT HAVE AN INSTRUCTOR FOR THE TEST THEY BOOK, so you either cancel or do a later test anyway, so not worth the extra cost of a “fast-tracked test” - Firstly promised a test in September by telesales person before giving them initial deposit, then booked a test in October. - Didn’t hear back from them at all, until I contacted them myself 2 weeks before my test date (bare in mind they had 2 months to assign me an instructor) - They were unable to find an instructor who could do my test date so said I either had to push it to a later date or fully cancel, therefore having wasted my time. - Tried to charge me the full £700 for lessons and the test, even though they had failed to provide an instructor who could do my test and I had not had the lessons. - Only star I can give is that they eventually allowed me to keep my test and only charged me the initial deposit, but I then had to find my own lessons and instructor arrangements with someone else within less than 2 weeks of my test. - Left me in an awful position and put me through a huge amount of stress.

Ben was really informative and friendly over the phone, made sure I knew what I was paying for I.e. pass plus and hours. As well as explaining what happens after deposit including the passmefirst app.