Adam was very helpful and very understanding. I felt comfortable speaking to him.

A one hour short first introductory lesson.Paul seemed lovely and easy to talk to and I'm now looking forward to see what these next few weeks bring.

Laura my instructor was an amazing teacher, very clear with instructions and very helpful. She got me through my practical test, which I passed 1st time. Would recommend Laura.

Great service, got all information I required and booked within my preferred time frame.

Really helpful and made it so easy by explaining everything and breakdown all the information. Thanks

Ben called me made me feel welcome gave me some good advice booked me in for a 20 hour course didn't try over selling me great service so far

Spoken to a representative named Micheal, outstanding salesman. Answered everything I had to ask, very knowledgeable. Great attitude and fantastic customer service. Would very much recommend this service.

Mediocre at best. My driving instructor, Mal, was amazing. Very patient, explains things in a easy, and simple way to understand. The company PassMeFast itself, well that's where the issues lie. I had taken 25 hours prior to booking with the company, so I ordered the 20 hours intensive, with a free practical test included (as they advertised the intensive course is a guarantee pass), along with paying for 2 extra practical tests to guarantee a higher success. I failed 1 test, rebooked it, but had it pulled forward by a few months (and failed that by one major.) I asked the company if they could offer anymore help or advice as they claim it's a guarantee pass, and if they could update my account as the test date they had selected me I had pulled forward, and failed it. They have been arguing with me for the last 2 months saying the test date has been selected (even though I had it pulled forward, failed it, and still have one test left with the company) and I need to arrive to it. I have rang up the DVSA to confirm if I am booked in, which they have also told me my name is not on the selected date. They still haven't updated my account, and they had told me because I've used my 20 hours of lessons already, there isn't any further help they can give me. Not a book, leaflet, advice on best way to pass, nothing. For the £1800 I paid for the 20 hour course, plus £150 for two extra practical lessons, it isn't worth it. I asked my instructor how much she charges directly, which was £35 an hour, which I had to pay for an extra 5 lessons as I ran out of my lessons through PassMeFast. Test costs £62 (from current date). You can download an app to look for cancellations on practical tests. Given no help, no advice, so how does this company charge so much, and give so little back? How is this a guaranteed pass course when they won't help you pass? I would avoid this company, look elsewhere or be patient and don't go for an intensive course through this company. I still have one practical test left through the company, so this issue is technically ongoing.

Would try avoid this company at all cost!!!!!!! Paid for a crash course with this company paid £1465 for 20 hours and theory, was waiting 3 weeks before I even received a date for theory, before I then decided to cancel the course as I felt the process was taking to long, I could have booked a test for the theory the day before I booked my crash course and still got in before it took them. There is nothing fast about it. Then to top it off they kept £290 from what I paid for the full course for whatever reason! Speak to you like you’re stupid on the phone absolutely shambles of a company. Says up to 10 working days for refund been 2 weeks and still waiting to receive refund.

LEYLA - The Senior Resolutions Handler has been a god send to our mental health team. She has over the past 6 months put our service users account on hold, chased missed lessons, reimbursed him, arrange a whole new programme (which he was sadly unable to take up the offer due to ill health) and has been an integral connection for us during what’s been a very rocky road. She is a huge credit to PASSMEFAST who have at times not been suitable for our service user. She has gone above and beyond in her capacity to resolve issues and support our gentleman. Thank You Leyla. Nicki.