Test arrived on time, easy instructions and the certificate arrived within minutes of uploading the test. The sign up was a bit confusing, as you enter your postcode, but no door number. A note saying this will be entered upon sign up would be more instructive.

Test arrived on time, but the 'app' is just a poorly designed website with bad functionality. I couldn't get it to work on mobile, their preferred method for uploading your test. Their instructions and comms are also poor, with few confirmations given throughout the process of uploading results. I still can't see my certificate despite receiving an email saying it's ready. It seems like a website that has been mocked up in 5 mins on Wordpress with little regard to actually providing a satisfactory user experience. Glad I only paid a fiver and that there is next to no chance of anyone from this government actually following up on this.

Excelent service. Very fast and very effective, 100% recomended

My results were clear but instead came up a inconclusive and I had to isolate because the program could not recognise it.

Great service

Test delivery was prompt and without issue, instructions were clear and submission of test was problem free and convenient. I still find it odd to take a selfie of myself holding a COVID test, like the world’s worst Instagram account, but doing so was straightforward. Results back were lightning fast.

It all worked OK eventually

I did have problems with the app which didn't seem to support the scanner. I emailed support, but because it was 7.30pm I assumed I would hear nothing until the following day, so I panicked and booked a walk in appointment locally (at a cost of £79!). I need not have worried, I had a response, did the test at 10.45pm and my certificate within minutes. Any problems contact support, don't panic like this donut!

Cheap, fast, good service

Exelent help - I failed canning the bar-code - but Now test help very quick and understandable. 1000 Thanks.