Came on time, easy process and cheap! Job done

Arrived quickly with clear instructions- although would be good to add that you need to take a photo of the unused test on the app first - on the paper instructions

Ordered Day 2 tests on the 4 day service. Tests still have t arrived. No responses to our emails. No way to contact them.

Easy, quick and straight forward!

I booked one test but he deducts two times money from my account

easy and clear instructions. arrived on time and undamaged.

Cheap and effective. Easy to book, pay and get the results.

Kit was already delivered by the time I got home from the airport. App is easy to follow.

Received delivery next day and got the result within few minutes. Excellent

Would have been excellent except a couple of areas let the service down a little. Firstly when filling in the forms when requesting the service some of the descriptions need to be clearer as to what is requested e.g. Passport with no description as to whether nationality is what is being requested or the passport number, the latter is what is being requested and if you make a mistake you cant correct it yourself. Lastly when doing the actual COVID test at home I could not use my phone to upload pictures for some reason and had to use my laptop camera. The user guide says to use their App but there is is no Now Test App to download, they mean just login and run through the steps online, this was a little confusing. Having said the above I have to highlight that the customer support was excellent and very helpful. All in all a very good service if it wasnt for a couple of frustrating issues