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Evelyn

16 April 2024, 23:26

  • US

Professional with helpful customer…

Professional with helpful customer service.

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Alexandria

14 April 2024, 08:56

  • US

They saved my trip!

They saved my trip! Just as I was about to I realized that my passport didn’t have 6 months of unexpired time. I utilized the 2 week service and my passport arrived before the two week period. The process was easy and seamless.I will recommend them to everyone who needs last minute passport services.

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Camelia A

12 April 2024, 08:12

  • US

I had just used Travel Visa Pro to apply for visa

I had just used Travel Visa Pro to apply for 4 visas (for all my kids) and I must say: what an easy and FAST experience!!! I highly recommend this company and will definitely always used them in the future! One satisfied customer CA

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customer

12 April 2024, 08:09

  • US

Anton was professional and easy to work…

Anton was professional and easy to work with

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Giovanni

09 April 2024, 21:17

  • US

Everyone was very helpful

Everyone was very helpful, patient and answered all my questions.

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customer

09 April 2024, 21:12

  • US

Visa travel not so pro

Well let’s see, I paid for the 2-4 day service at the beginning of March and didn’t get my visa until the end of March because they kept coming up with excuses as to why they couldn’t submit my application in a timely manner, 1st when I placed my order the initial email with the three steps didn’t include a shipping label, I had to ask for the label which was sent the following day, I also feel that in those 3 steps it should include a little note explaining that the worksheet could take a couple of hours to complete but that’s not the main issue, it was that my worksheet was incomplete then I informed them that I had already submitted a cova application and asked if they could get the info they needed from my application to which I gave them my application number and they said they would get back to me which wasn’t until the next day which actually was a Monday because it was Friday and I’m sure I’m getting my days mixed up, but every day that following week was something new, they called and questioned my nationality because I was born in Germany but only had US citizenship NO I DON’T HAVE DUAL CITIZENSHIP my father was in the US Army and was deployed in Germany with my mom at the time and then I was asked to submit a statement to answer for a small gap in my employment which I was unemployed during Covid but I didn’t get this call until later in the early evening so this added yet another delay but by far the biggest issue was them asking for an official invitation letter stating that this letter has to come from the Chinese government and this held up the process for several more days because I had to constantly tell them that there’s no official letter that comes from the Chinese government for Americans the invitation letter comes from the hiring company and what they were calling the official invitation letter was actually the work permit that the Chinese government signs off on when the hiring company presents the invitation letter. There’s too much to explain any further in detail, the visa travel pro team didn’t seem very professional and I won’t be using the service again and I will be posting a negative Google review.

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Bhavesh

08 April 2024, 22:49

  • US

Good and Efficient Services

Good and Efficient Services

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customer

07 April 2024, 19:09

  • US

Responsiveness and attention to detail…

Responsiveness and attention to detail was impreccable.

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Kristina Z

07 April 2024, 01:10

  • US

Best service for an expedited passport

Travel Visa Pro helped with expedited passports for myself and my family. They were efficient, communicative, and timely delivered the passports as promised. They took the stress out of the bureaucratic process. I strongly recommend Travel Visa Pro and will definitely work with them again for my travel needs in the future.

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customer

07 April 2024, 00:55

  • US

Excellent customer service

Excellent customer service, very friendly, professional