I have ordered several fishing related items from tackle direct. My last order was for tires for my fishing cart. They were shipped out the same day and I had them on my cart within 4 days. Thanks Tackle Direct your awesome.

Fast service, great products and fair prices

I tried tackle direct for the first time. I ordered two rods, two reels and a spool of line. I paid for express shipping. I received the line and reels on time. The rods were not shipped even though the site said they were in stock. So I was ok with that. However, the problem I had is it took six weeks to get my rods. I made several calls and was told still not in stock. Luckily I was looking on web site and saw they had ten in stock and made a call wondering why I hadn’t received an email saying they had been shipped. If I hadn’t been looking online I wouldn’t have received my back order. I did receive a refund on shipping but back ordered items should be shipped before stocking up.

Thank's TackleDirect, You Save Me All The Time! Capt. Cas FL.

great fly pole for fishing trout in lakes and the river

Overall I am happy with Tackle Direct. There were no issues with my order. I have not had a chance to try the products i ordered. I will order from them again.

I placed my order on July 4th; found that the address was duplicated on the invoice; placed a phone call to correct the double address. Customer service said ok no problem they will fix; received 1 of the 3 items but the item delivered was the wrong color. Left 3 voice mails with customer service with my phone number to call me back due to high call volume...never did get a call back. After a 4th time and 20 minutes I finally received a customer service person; it took them 26 minutes to setup a RMA with 5 different times putting me on hold to figure out how to do it. The item will not be shipped out until my item is returned; I explained to the customer service can they just charge me for the correct color item now and just give me a credit when the wrong color one returns...he said no and gave me the excuse the number of years that he has worked there they have never done that. Unfortunately i will not get the goods in time for my fishing trip. Next time I will just order from amazon.

My overall experience has been very good with Tackle Direct. Orders have been received in a timely manner despite the website identifying possible issues with a recent system upgrade. I would recommend TD to friends.

Great place to buy tackle online. They have most everything I needed.

seems like you take a long time to get orders bout of your facility. This is my second time complaining. glenn