Poor customer service trainers damaged…
Poor customer service trainers damaged on arrival not stitched properly sent back for exchange never received exchange pair £80 out of pocket
WORST SERVICE I EVER HAD,
Feckin awful, still haven’t received item, no reply to any contact method absolute feckin disgrace, I’m out of pocket to £60 can’t wait to broadcast this disaster of an experience to all my friends
Great products
Great products, comfy and good value especially in the sales!!
Horrendous
Horrendous, no customer service. Ignores emails, no phone number to contact and speak to someone. ITEM bought Never arrived. No tracking provided!! BEWARE. Do not buy from this seller , they are fraudulant! SPARCO uk Item never delivered !! Disgusted
Incorrect size. No customer service
Item took 10 days to arrive from ordering. Then Item was incorrect. Box stated size 43 trainers were marked up as size 41. Now a 15 day wait to get a refund no option of getting a replacement. Poor delivery time. No email response whatsoever. I am a motorsport fan but wont be using Sparco Fashion again.
Verified
Versuche seit über 1 Woche 2 paar…
Versuche seit über 1 Woche 2 paar Schuhe zurück zusenden,mehrmaliger Kontakt mit dem Support und auch versucht über die Website eine Retoure zu starten (Funktioniert seit über eine Woche nicht) Fehler "Refund Request can't be send." Bekomme immer wieder die Antwort Danke, dass sie uns kontaktiert haben. Wir haben das Problem überprüft. Bitte versuchen Sie es heute Abend noch einmal. Vielen Dank für Ihre Verständnis, Mit freundlichen Grüßen Sparco Fashion Team So gehts nicht und da in den AGB steht das eine Rücksendung nur Kostenlos ist innerhalb von 14 Tagen frag ich mich was das soll. Zu den Produkt / Schuhe kann ich nur sagen das es sich hier wohl um Italische Größen handelt, hatte 45 bestellt und würde sagen das da 3 Größen mehr fehlten !
Very fast delivery even to Ireland
Very fast delivery even to Ireland
Friendly, but difficulty resolving problems
Friendly email-based customer support, but ultimately a lack of investment/maturity of their eCommerce infrastructure and processes means that they are inflexible and difficult when there are problems. In my case there were difficulties with delivery and with returns, which took many weeks to resolve.
Trainers and a Watch
I have now have one pair of trainers (Jerez's!) and an Eddie watch. The trainers are absolutely brilliant and perfect for performance driving (( have a Lotus Exige) and also just general leisurewear. They came with 2 different coloured laces as well which was a nice touch, as I like to mix it up sometimes! The Eddie watch is more of a fashion/daily for me and that is reflected in the price of their watches. It's nice having the Sparco brand on my wrist as well as my feet.
Excellent fit and pleased with quality…
Excellent fit and pleased with quality of boot. Hope they last as well as they look.