Dawn was very helpful, detailed, and willing to check and confirm things we discussed. She was responsive and friendly.

Hannah Scheck was so helpful and courteous and made this whole experience very pleasant. I can't thank her enough for her patience and knowledge and for going above and beyond to make sure I had the best plan for me.

Daniel Le was awesome!! Very helpful and knowledgeable. Patient and kind. My experience was painless and he answered all my questions and listened intently! It made my entire day a joy!!!!

Super impressed with the SmartMatch customer service experience, starting with agent picking up my call & greeting me by name. We immediately got into annual medical, dental & drug plan reviews. No delays, no multiple transfers to available agent - just right down to business. I was totally impressed with agent’s knowledge, demeanor, professionalism, & patience as we sorted through options. I was absolutely satisfied with the outcome of the session. One of best customer service experiences in memory. Agent is a true asset to SmartMatch!

Patrick was very thorough providing us plenty of opportunities to ask questions. He was very caring.

Hello I wanted to say that Leeboo Gibbons was AWESOME! He was patient, knowledgeable, and pleasant. He got back to me when I emailed him with a question very quickly. He accommodated my every need.

I have been with the same agent for about 3 years now and he is great. Takes his time, answers all your questions and is very polite. Could not ask for anything better. Great service.

We had a representative that was very thorough,patient and knowledgeable.

Vey informative, concise and understandable

I was concerned about Medicare being complicated and having associated costs for mistakes. It was made simple to under Stan and the real work was done by agent.