When I place an order, it comes - soon - just the way I like it.

I think too many products are just plain junk from China. What I ordered appeared nice in the pictures but that wasn't what I received. And sizing is different from China than in the US. I sent half my order back - couldn't use either product. I mailed it back yesterday. And getting a return shipping label was a nightmare.

When the infrared booties did not fit & I knew Easy Comforts would refund back to my Visa debit card, I realized that card had been discontinued by my bank, so I called the Customer Service line to ask if they could mail me a check or refund to my new MasterCard debit card. I was told they could only refund to the original card. They offer me a $10 voucher to use on anything in the catalog for the next 12 months, but my purchase price was $23.98 without counting shipping costs, so why would I do that? That means the $23.98 will bounce back to them, and I would lose entirely... so how is that the best Customer Service?

Wide variety of products and fast shipping.

It came delivered to my door sooner than I expected. Actually there were 2 deliveries as items came from 2 different sources. The table that arrived first was easy to assemble and is better than I expected. The second delivery brought several items that are great. The most appreciated is the handy bottle lid opener. I use it almost every day and am so glad I have it. Solves a problem that has been one for me for years. So easy to used and reliable. The fruit candy was so good, it is all gone already.

Knowledgeable employees would be a good start. I had difficulty communicating with the person I was talking to and when I checked the confirmation it was the wrong item. It was a stressful situation and I cancelled the order.

it was all done on line that makes life easier. And I’m good with that.

Easy ordering, delivered on time and excellent quality product

they work just fine

She was very helpful and very courteous