We have been working with Advance Block Management for the last 7 years and they assisted us with major works that were desperately needed on our block. There are 5 blocks in our estate which is all under Advance management with a total of 155 apartments. We couldn't be more happy and can see us staying for many years to come.

This company do not offer the level of service as per their contract. Emails are left unanswered for months and tennants are left without a service and contractors unpaid.

I have dealt with Advance Block Management (In particular Ali Shah) and have found they have always been very professional and responsive. Definitely worth a 5 star review!

The worst block management company i have ever had the displeasure of dealing with. Shockingly unprofessional and do not have a care in the world for the people living in the buildings they live in.

Customer service and communication very bad. Property managers ignoring the issues and not efficient. Service charge and lease bills are always wrong ,even corrections are wrong. Service around the building is not good. Very disappointed and not recommended.

A* service all round, very professional and go out their way to help. Just wanted to give you a big thank you to everyone at ABM and especially Ali Shah for everything you've done for myself and the property / block I lived jn for nearly 7 years. Keep up the great work. Wishing you all the best for the future.

Tanya Gill has been simply excellent . She takes the time to engage with the owners and brings the comfort which was inexistant with the previous management company. She has adopted an entrepreneurial approach whereby each and every expense is appraised on cost/ benefit before making the expense. I was impressed with call outs which are now grouped to avoid single call out charges. Every penny counts. Thank you for the communication through the newsletter which is invaluable. Keep up the good work, Tanya. Best regards Faiz

Our account manager Ali Shah is honestly amazing. He has made a stressful time selling our property so much easier and has gone out of his way to get information to solicitors quickly. He has provided such a personal service and we have always been able to get responses to e-mails and phonecalls. We cannot rate the service we have received highly enough. Ali is a complete credit to the business and has worked so hard to support us. We are beyond grateful for all his help.

OK I have spoken to Tanya And there has obviously been some miscommunication I was told that there were funds still outstanding after our arrangement ceasedBut I have since received an update from a representative of the companyI will say that when jobs and issues are reported that continuous feedback to Lease holder Be given because my reports and issues were blocked by the freeholder . This caused confusion about efficiency and timescale Cannot praise Tanya enough if you are working with her you will be OK

Very helpful. They provided information we needed for one of our customers very quickly. They were both friendly and approachable - a very welcome contrast to many of the companies I have dealt in the last twenty years who provide similar services.