Super slow on got to try twice ...sent things back and still saying at home . selection is outdated and service is too slow..will not be using again

Horrible customer service! There never respond and no one answers your questions.

This company scams you! They take your credit card and continue to charge you even after cancelling. They’ve been charging me for months without my knowledge or consent. I Never received a box in the mail either. I cancelled so long ago. When I finally confront them about it, they tell me I have a shirt I didn’t return- I bought the shirt! There is the charge on my card proving I did. They refuse to refund me and they aren’t even contacting me to address the issue! Avoid this company like the plague. It’s not worth the headache nor the money. 9 months charging me and never once did they send a reminder to return the supposed garment that was at home nor did they send an email saying “ thanks for payment”. They continue to charge you. I am so upset and pissed off. I feel so violated. You’ve been warned.

Without explanation, Gwynnie Bee has stopped its regular Tuesday and Thursday release of no garments. When I messaged customer service inquiring, I received no response the first time and a sketchy response the second time. Makes me winder if they are on the way out.

I canceled in 2021 and just noticed they have been charging me $5.30 a month since then. I am getting no service through them and I don't see how they can do that. They are shady. Do not use this service

Not like other subscriptions - there is no stylist or items selected for you. Try Wantable, Dia and Co, or Stitch Fix if you want items selected for you. Edited: Initially I had a lot of problems cancelling my subscription, but after writing this review, the company did provide me a refund and cancel it for me. Not the best experience overall, but they did make it right, which has led me to increase rating.

I did this year's ago, then got tired of not getting my top picks so I stopped. Started again earlier this year, great for 6 months, now the clothes smell awful. I have sent back 5 dresses out of the last 7 due to smell. I keep getting free upgrades and apologizes, but what's the point anymore? I'm just wasting my time and gas money going to the post office to return these stinky clothes. Then they try to sell them to me for $60, $70, $100. Omg.

This was a terrible company to work with. The clothes were dated and in poor condition. It is not possible to cancel on their website - you have to do it over the phone - and I had to repeat five times that I wanted to cancel as the representative continued to try to sell me on keeping it. Finally after "checking with a supervisor" they told me they could refund the current month - IF I called back to claim the refund in a week. This is a predatory company.

Don’t do it!! I had used GB for quite some time and had never had any issues and then all of a sudden items stopped coming. I tried canceling my subscription twice but they still kept billing me. I called a third time reporting that they were charging me for an item I never received AND were continuing to bill me even after I had cancelled. After this call I was billed yet again. I turned off my recurring billing. They are now trying to claim I still owe multiple months (mind you nothing had arrived to my house for over 5 months) and an item that never came. We have been back and forth but they are insistent. Beware they are trying to take me for over $300. If items stop coming take action immediately and insist that they send you a transcript of the conversation.

I did really like it. They started sending me things I never put in my closet. I have a favorite jean brand and I find they are always sold out in my size. The sizes up and down are there but not mine. I called and was told what day they add new items I went on that day and still my jeans added that day not available. I'm a plus size, actually I'm an average size but I won't wear the curtains or couch cover I want pretty clothes too!!!!!