Overall great
Overall great. I have been using it since my pregnancy 3 years ago, as my sizes were shifting a lot. I felt so beautiful. Then they expanded their sizing, and I just went on with my membership. They always respond promptly and their costumer service is prompt and overall costumer friendly. Whenever something wrong happens they do their best to make it up to you. It is rare to have something go wrong. Usually when it happens (which were just a few times) is clothing that smelled funky or had a worn off tired appearance. Only one time a blouse came unsown. They promptly shipped another garment. Turn around time for shipping is great. And their website is also great and user friendly.
could improve with delivery of new…
could improve with delivery of new garments, but overall a good service
Great Service and my attire is top of…
Great Service and my attire is top of the line
Quality products
Quality products, the app has nice visuals, packages arrive in a timely manner, pricing is reasonable, sales are freqent.
I love Gwynnie Bee
I love Gwynnie Bee, styles and quality are great and my friends think I have "10 Closets"..........
Priceless Opportunity
Gwynnie Bee helped me gain my confidence back after having a baby and losing myself in the "I just want to be comfortable" phase where you don't care as much about your appearance. They gave me options where I could feel comfortable and still look like a million bucks without having to put too much effort in. I get compliments on my clothes all the time and everyone loves my style. The subscription is priceless to me.
I love this service
I love this service! I have been a member for over 7 years I have rented close to 1500 garments. I love setting up a virtual closet and wearing beautiful clothes and sending them back all for one low monthly price. I love that I have the option of purchasing the item if I choose to. Customer service is phenomenal this company is amazing!
Holiday season failure.
I had been a fan of Gwynnie Bee, but they have been an utter failure this holiday season. Like a lot of people, I have a Christmas party every day of this week. I knew holiday party week was coming, so I returned my last items early (Dec.10&11). It's now Dec. 19th. I have not received a new shipment, nor has a the next shipment shipped out. With the weekend and holiday coming up, I think it is realistic to guess that I will not have had a Gwynnie Bee item in hand from Dec. 11 until Dec. 26 (or 27th? 28th? 2019?). That is, literally, the two weeks of the year when this service would provide the most value to me. Total disappointment. Epic failure for holiday dresses.
Loyal member for 3 years with only one complaint
I love Gwynnie Bee and have been a member for 3 years now. I love it because it enables me to have an ever changing and constantly updated wardrobe without the cost of constantly buying new clothes. I can get casual jeans, dresses for a night out, and unique workwear. I'm always getting compliments and when I find a piece I love, I can buy it for less than the suggested retail price. The one issue I have with GB is the inability to pause my account or put it on hold. I've been a loyal member since 2015 and I've even managed to earn a garment upgrade for life but the only way to put a membership on hold is to cancel it completely - meaning I would lose my upgrade and my carefully curated closet. Other subscription services allow the ease and convenience of pausing an account for a month or so, so why not Gwynnie Bee?
I love Gwynnie Bee and have received so…
I love Gwynnie Bee and have received so many compliments from the clothes sent to me. However, there are some practices that I wish would be improved by the service. I notice that when an item is sent to me, there is a given price set for the item, I could potentially buy the item at that set price but I don't know if it fits me, how comfortable it is, etc until it arrives. It takes about 2 days to arrive from the shipping notification, and then by the 3rd or 4th day, the price goes up drastically the longer I keep the item. I understand this might be because the value of the item goes down with every use, but I honestly only wear the item once, I request it in advance to wear the item for a specific occasion coming up and by the time I wear it one day and want to purchase it, the price has gone up so significantly that I don't end up purchasing the item. i'm not talking weeks, but more like days of receiving the item. It is jarring and I feel like I'm being extorted somehow for more money for an item, so I don't end up buying it. I would honestly buy more items if I didn't see these price increases within days of receiving it. I also would remove items from your inventory that have such a long wait list that you can't actually add them to your closet. It's more frustrating for customers to see beautiful dresses and clothing for items that they can't add to their closet yet than to just not be aware of it until you have more in stock. Other than that, I love this service and feel so much more confident in my clothing style because of you all Gwynnie Bee. Thank you for restoring my body confidence and self love. Sincerely, Suzanna