I have been a member of GB for over two years. Shipping is really easy back and forth except for a month or so recently there was a glitch and my packages were delayed and I was getting one item in a shipment instead of two (I am on the 2 item plan). Customer service is top notch and I always get a prompt email response to my questions or concerns. I love how new clothes and brands are added multiple times per week. I get many compliments at work about my clothing when I wear a GB piece. I always feel confident in a GB outfit because they are in season, on trend and never worn out. I only wear dresses so GB expands my options every week.

Love GB. Their selection is phenomenal and their quality is top notch. I have bought many of the items I rented simply because the fit was perfect, it was exactly the right piece, and i hated to send it back. Their service is excellent and they've quickly answered any questions that i have asked.

The quality has gone down over time, I don’t receive clothes in a timely manner and the styles are all the same.

Great choices and fast service. If you have questions they answer you right away.

I wish shipping was a bit faster, u can use the return feature but sometimes still takes 5 to 7 days to ship out. I think pricing for the monthly subscription is fair. On your website i wish when u are in your closet u click on something and go back i wish it would stay there and u could continue. I have 1000 things in my closet and always takes u back to the beginning which is very irritating. For the upgrades, i wish if u wanted to do the 12 month that could be made in payments or split up in 3. I do appreciate the size advisor and all reviews from current subscribers. I think it is a good mix of clothing. I have really enjoyed this past year being a member. Thank you

I love having so much choice and freedom in designing my dream wardrobe with Gwynnie Bee. I equally wear a piece and return it, try it on and decide it isn’t quite right, or fall in love and keep it forever. I end up saving a lot of money, too.

A lot of brands I’ve discovered through this service are no longer partnering with them, which is frustrating. I am locked in at a low rate but I have heard it’s very expensive for new customers now. And a big reason I joined in the first place was the rent to own option, but many of the items seem too low quality to invest in — like they’ve been laundered too many times? Or are totally out of my price point. While I understand I can’t know ahead of time the cost of an item, maybe they can be bucketed like $, $$, $$& for example so I don’t closet things with the intention of purchasing them if they are beyond my price point.

I love getting the clothes, but they tend to be WAY overpriced. Also mostly dresses, the pants are almost always too long. There is supposed to be a person to help with styles, and they are NEVER available...???

I would give Gwynnie Bee 5 stars but here recently I'm questioning how much longer I will continue my service due to the lack of on hand quantities you have now in the sizes since going to all sizes and not continuing just 10 and up. It was nice knowing it was just about us bigger girls. I have also noticed turnaround times have dropped. Other than that this is awesome including the few times I've had to call.

Great service! It takes a little practice to train the size advisor but once i got it right, everything fits perfectly. Fun selection and you can try new things.