Very patient while helping me get my…
Very patient while helping me get my terminal up and working
Awesome employee you have !!!!
Very helpful concerning person I talked to. Helped me though it all until my machine was able to use it. Didn't leave me hanging or took her time of telling me step by step of what to do. VERY pleased thank you for having her to help me out :) :)
good capable people that are able to…
good capable people that are able to help.
This was my first ever time calling for…
This was my first ever time calling for tech support. My rep completely dismissed me and didn't call me back. There was a lot of confusion and the issue eventually was "resolved" but I was not impressed at all in how it was handled. I was having such a positive experience before this issue. I won't be recommending as much as I was before. It's disheartening, when you are signing up there's all these promises and assurances of how things will be handled. The reality never seems to measure up.
Bernadette was amazing to work with
Bernadette was amazing to work with
Was very helpful
Was very helpful
Piper!
Piper did a great job walking me through the problem! She was very knowledgeable and very patient!
Technician was very knowledgeable
Technician was very knowledgeable, friendly and resolved the issue quickly.
Quickly got ahold of me after hours and…
Quickly got ahold of me after hours and simple instructions!
Piper saves the day once again!
Piper saves the day once again! I have been using VizyPay for the past several years and whenever I get myself into trouble, Piper is there to bail me out! She consistently has a great attitude and goes above and beyond what I expect from VizyPay Customer Service. I hope VizyPay knows how great Piper is; I would be frustrated and lost without her consistent help!!!