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Esme Wei

14 January 2021, 09:21

  • GB

A company that values customer relationships

We purchased a whole side of salmon and a bottle of wine for a family friend for Christmas as a family tradition. However, there was some hiccup with the delivery because of the covid pandemic and the salmon arrived late and was not cold. When I contacted Lambton & Jackson about the hiccup, they assured me that the salmon was fit for consumption and need not be stored at fridge temperature because it was cured. I explained that my family friend was very elderly and he was still concerned that the salmon wasn't cold. I also highlighted the importance of the gift as this family friend had been sending my grandfather smoked salmon for 20 years when my grandfather was still alive, and our family wanted to repay him for his generous gifts. Mr Lambton personally called me back and refunded me for the salmon because he valued his customer relationships. Our family decided to send our family friend another whole side of smoked salmon for the New Year, and this time the delivery went smoothly. Thank you for such impeccable service and for valuing your customer relationships. We appreciate your effort.

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Belinda

13 January 2021, 23:12

  • GB

Excellent smoked salmon and service

Excellent smoked salmon and speedy service. Highly recommended.

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Alan Barnard

13 January 2021, 16:23

  • GB

Order arrived a day late

Order arrived a day late! Although the 'cheapest' pack on offer it consisted of small chunks of salmon rather than the expected trimmings of sliced salmon. Net result: only half used; half wasted. AB

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Flub

10 January 2021, 16:19

  • GB

Delivery arrived a few days early…

Delivery arrived a few days early because of lockdown , smoked salmon was absolutely delicious will definitely order again 😋

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Julia Barnes

09 January 2021, 04:27

  • GB

First time buy and will be back

First time buy and will be back. Delicious and VERY smoky. A smoked salmon not for the faint-hearted. I bought the Maldon Cure Smoked Salmon 400g hand sliced to make individual Smoked Salmon Terrines as a starter for Christmas dinner. It went down a treat. Personally, I'm not a fan on smoked salmon, but this has convinced me otherwise.

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Jon Cooksley

09 January 2021, 03:11

  • GB

Deep rich flavour

Delivered exactly on time in excellent condition as always. Beautiful rich flavour, superb quality.

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C Leafe

09 January 2021, 02:50

  • GB

Easy ordering and delivery without any…

Easy ordering and delivery without any hassle. The smoked salmon was not the best I have ever tasted to be honest but was acceptable.

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Desiree Chapman

08 January 2021, 23:41

  • GB

Delivered on time

Delivered on time, well packed and secure. Delicious salmon and excellent service. Thank you!

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Caroline Comer

08 January 2021, 20:00

  • GB

No issues

Goods were sent out on time and as requested. No problems

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Watson

08 January 2021, 18:18

  • GB

The Smoked fish was lovely

The Smoked fish was lovely, mot oily or too strong in smoked flavour. Very polite delivery service. Woukd order again.