Always extremely happy with Zone Property Management service, we have used them a number of times. The level of service has always been outstanding, they are really easy to deal with and are very responsive. I would highly recommend using them!

We at 1st for Fire & Security Ltd have been working for Zone Property Management Ltd for approximately 11/2 years in that time we have serviced and maintained and reacted to emergency call outs for the fire detection and alarm system, AOV Systems, Emergency Voice Communication Systems and Emergency Lights across several property's. The information received from Ellie Andera Murphy and others in the office is always complete. We look forward to continuing our relationship with

Really good company. Always helpful and polite highly recommended using them.

We deal with Ellie-Andrea from Zone quite regularly regarding sites which we attend. During my time of dealing with Zone and Ellie-Andrea, I have always found her to be extremely helpful, polite and accommodating. She also has a great sense of humour!

Zone recently took over the management of the estate where I live and have to say they are the best by far. Any feedback or comments I’ve made have been listened to and acted upon. Can’t recommend them enough

We have recently changed managing agent to zone property management, the transition has been so good and the level of service compared to our last agent is incomparable . They are always responsive and have recently assisted in a large redecoration elevation project

Amazing service and a great company. Thank you Zone Property Management for your cooperation.. you never let us down.

I have always been extremely happy with the service so when I came to writer review to show my appreciation, I was shocked to find a bad review ! I have no complaints, but praise for zone property.they have always kept me informed of any issues and promptly sorted them .

Zone have been amazing for our development. Much better than our previous property managing agent. Whenever we have any issues, it gets sorted straight away.

The ineptitude of this Management company or rather, mismanagement is quite simply staggering. No projects are ever completed in a timely manner. I've been a resident at Blu Bracknell for over three years and only now have the common area carpets been deep cleaned! They were such in such an appalling state previously. The massive rat infestation continues to pose a serious problem to health and safety and especially children whose play areas are in the vicinity of the bins - after repeated requests to improve and secure the bin areas making them inaccessible to rodents - this only falls on deaf ears. The window cleaning service is likewise appalling and the lift is frequently out of service rendering life at Blu Bracknell impossible for the elderly or disabled. All of this is compounded by the spate of thefts and acts of vandalism at Blu Bracknell where residents frequently have parcels stolen from the common areas and Zone Management's reluctance to install CCTV to serve the best interests of residents and keep them safe. Lastly, Zone Management have embarked on a ludicrous scheme appointing Parking Control Management to monitor the car park and fining residents in the event their allocated bay is occupied by another vehicle and they’re obliged to park elsewhere in the residential car park. Zone Management are actually instructing residents to park off site on the main road adjacent to the apartment complex where visibility for oncoming motorists is extremely limited and posing a serious threat to life to any driver of a vehicle emerging or turning into the property. The alternative - as explained by Zone Management is for residents to purchase a "scratch card" and to park in a visitor bay! The purchase of scratch cards also applies to any resident wishing to have a visitor on site! And the number of scratch cards available for purchase (not cheap) annually is limited restricting the number of visitors a resident may have! Lastly and by no means least - Zone Management are advertising the rental of unoccupied bays to residents with a second vehicle for hundreds of pounds each month! Prior to PCM monitoring the car park in the early hours of each morning parking was never an issue at Blu Bracknell. Other issues .....intercom system has never been operable and visitors unable to ring the bell to my flat. The concierge I was promised who would receive parcels never materialised and who actually decides to place light coloured carpeting in common areas???!!!!!