I’ve just received my ghd straighteners back today after sending them to be fixed as it wasn’t heating up anymore and I’m so pleased. The straighteners are working perfectly now and were fixed and sent back to me so quickly. I also bought a pair of refurbished wide plate straighteners a few weeks ago which are fantastic. I’m so happy that I have somewhere to send my ghd’s to be fixed if I need to again. Thank you!

Tom dewhurst from their customer services team - rudest boy man I’ve ever spoken to. He responded to an enquiry I sent ‘are you being serious’. Interesting. To clarify - I was. Delivery was 3 weeks late and the ‘shop’ app wasn’t displaying updates. Product is well priced but quality / efficacy match the cheaper pp. A good concept though, appreciate the renew aspect.

Fantastic service from GHD recycle. My straighteners stopped working and I was going on holiday the following week so was looking for a new pair. I came across GHD recycle and contacted and explained what was happening and was told they could fix them no problem. I sent them on Monday and they were returned fixed on Wednesday. Brilliant service thank you x

Amazing service from this company. Original item ordered was actually out of stock due to a web site error. Rather than just cancelling the order, an actual human phoned to explain, apologise, offer a better product at the same price & upgraded the postal service. Many other companies could learn from these guys. Highly recommend!

I sent my Ghd's off for repair and prepaid for the repair. I was nervous that I had paid before the work was done. But Tom reassured me all the way, was very professional and great customer service. They came back in brilliant condition like new and quickly after the bank holiday thank you so much. Would recommend to anyone

Even though I had a problem with the GHD straighteners the customer service was exceptional and the issues resolved extremely quickly. This is a company I would trust to use in the future. Thanks Tom

Sent my straightners on Friday got them back Tuesday great service. I had them repaired 3 times week before in a Glasgow shop and paid over the top and he left them dangerous. I found ghdrecycle on line and i am so happy i did they are great price and great fast repairs will use again

this is a great service for the environmentally conscious however it could be slicker and feels clunky

Amazing super fast service! I was devastated when my ghd’s stopped working after 10+ years and found this website and bought a refurbished pair (also sent my broken ones off and got £8 for them). Super fast payment within 2 days for my broken ones and super quick delivery for my new ones which look and feel brand new! Would highly recommend this company. A+ service.

Sent off my straighteners for repair as they suddenly stopped working - sent on the Monday and they were returned by the Wednesday fully repaired and one very very happy customer.