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RK

22 March 2024, 17:42

  • IE

Great team with great service

Great team with great service. Will definitely buy again.

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Christine Hedrick

08 March 2024, 11:04

  • US

Sent wrong size. Please refund immediately

Sent wrong size

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hajar adwan

20 February 2024, 18:26

  • FR

The service is very good,

The service is very good, But the rules is strict when the client want to refund the amount Because you charge 5.5 from the amount This make me think 100 times before ordering anything from you. I’ve never saw any rules like that in other sites. Thanks

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Mary P

14 February 2024, 05:47

  • US

Popular New Designer Clothing at a Fraction of the Going Price

This is my first purchase with Runaway catalog and I am extremely pleased with the quality and price for my designer merchandise. I seriously doubt that other sellers will be able to beat their prices for popular, in demand, quality designer clothing. My purchase is being sold for more than double what I paid, and some are previously owned.

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Rosetta Gorman

11 February 2024, 05:53

  • US

I have to tell you and I am a totally…

I have to tell you and I am a totally honest sometimes too honest of a person. I will forever by everything for this company. A woman named Lina was amazing. Your customer service, responding so quickly and kindly and helping me is just the tip of the Iceberg. Lina gets a 100/10. Because of Lina I will use your company forever

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Michaela Carr

03 February 2024, 02:48

  • ZA

Efficient and good chat function

Efficient and good chat function

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Linda Reid

03 February 2024, 01:08

  • US

Sexy but Classy

Your customer service is awesome, I actually spoke with someone. They were very helpful. I recieved my purchase in 3 days. This was my first purchase, the dress is as beautiful as the picture. I gave 4 stars only due to having to alter the zipper, a bit odd. But still LOVE the dress and worth it! They got back to me, nice. And the alteration was minor. Four stars for great customer service. I will be buying again.

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Karen Chang

26 April 2022, 07:11

  • US

Expensive return charge and impolite customer service

Be ready for paying expensive return shipping and very impolite customer service when you return merchandise. I wouldn't recommend this shopping site, especially US residents. Poor customer care manner!

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Kristina

29 December 2020, 05:13

  • AU

I bought a Gucci dress for US$2350 but…

I bought a Gucci dress for US$2350 but then I saw it 1 week later on The Outnet at US$300 cheaper (including all taxes and duties). I told Customer Service about it but they said it's not their policy to be competitive. It's a shame they don't match price with a store credit as it would make them more trustworthy and inline with the well known brands of designer wear outlets. I'll stick to the well known brands next time I think. It was a big outlay for me and the first time I had made a purchase on the site so it left me feeling disappointed.

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Freia

21 April 2020, 03:14

  • DK

Fast and authentic

Bought a Chloe Faye bag which was on sale. I ordered the bag late on a Friday and it arrived at my House In Denmark already monday morning. (I was impressed😲👏🏼) Super fast service and Authentic products. You have nothing to worry about :-)