I just want to let you all know I had taken my boat from Port Dover to Windsor. It was a 2014 Monterey Bowrider BOAT and I needed my entire seadeck to replace by Chad. I called Chad a few times and we spoke on the phone and he returned my call promptly, each time and made some comments that help me organize my Seadek replacement.We set up a date and I was there at 9:30 and by 3:30 in the afternoon I had a brand new Seadek that covered the entire floor of my boat which look fantastic with an ANGEL LOGO as well. Chad did a great job very professional,very clean very organized and very trustworthy , it’s nice to say something when you see that the product that you pay for is worth it and I believe the flooring on my Monterey boat looks great. I would recommend Chad & Seadeck anytime. Thank you very much Chad and much appreciated Mike Shapiro, Port, Dover, Ontario. .

No customer service!

I had my Seadek installed by a Seadek rep in Oct 2022. I have a pad that has already come lose. I call Seadek and was told they do not warranty adhesion even if less than 6 months installed by their rep. There are a lot of other products out there you might want to check out!

Seadek hired a sub to install my flooring. The measurements and I stall were off by quite a bit. Sub came back to remove and install a new mat and quit 2/3 through the removal. Now I'm left with random mat and adhesive on my floor. Their remedy is to refund my deposit and refuse to remove the product from my boat. Needless to say I'll have a few days in removing it myself.

This company can give a rats dick about these employees. They fired a ton of castaway employees without notice. They also are having a lot of adhesive issues. If you see bubbles tell them you want a total reputation. Apparently they switched adhesive and it ain't working to good. Loved the product and castaway company when I started, but Patrick industries bought up both and ran castaway into ground. Oh if you call about warranty issues, I'll just tell you, you've been denied!!

Part failed shortly after install. Helm pad. Thick. Pulled up and retracted where seadek logo was in pad.

They messed up and sent me the wrong item. I live out in the boonies, pretty far from any postal office, so now I have to go out of my way and pay for return postage myself because they didn’t even offer that in order to send back an item that was their mistake. I’ll also have to wait 10 days for them to refund me my money after having sent them the item back before I can place the order again.

I contracted with Seadek to outfit my entire floor on a 24’ chaparral 246 SSI. I’ve continually asked for delivery and installation dates. It’s their practice, as I experienced firsthand, not to share production and installation dates. I placed the order over four weeks ago. Gave them a deposit of $1000. It’s almost like they took the money and ran. The one sole customer service representative is completely overwhelmed and under informed. This organization is acting like they have way too much business and really don’t care much about customer service. It’s been four weeks and they still can’t give me a delivery date. And heavens forbid if you try to expedite delivery! That’s not in their business model. Very frustrating. It’s gotten to the point where they won’t even return phone calls. These guys are obviously too successful and have forgotten what it’s like to be customer-centric. They have competition and I wish I would’ve investigated further. #LivingInThe80s

They took the deposit and and ran. It took 4 revisions to get the design correct. It is ridiculous to takes 12 weeks to get a product.

The seadek material is a superior product to any i have used before. Mark O'Donnell