Excellent service. From start to finish, the communication, meetings, clarity and follow ups during the whole process has been great. After some not that good experience with a previous mortgage advisor, we found Julian Ward and after our first tlf conversation I instantly felt relief that he was listening and leading us in the right direction. We never felt that we were bothering him or that we had to chase him/the process. In fact, he’s been always on it. Thank you Julian, Will recommend you to any of my friends and colleagues.

Katherine has been faultless from day 1. When we thought we couldn’t achieve a mortgage, Katherine went above and beyond to help. Not only spending hours fighting for us to get a mortgage but she actually achieved this and a high street mortgage was offered to us. Responses are quick and the depth of knowledge is outstanding, helping us every step of the way. Without Katherine we wouldn’t be anywhere near where we are now. I can’t thank her enough and would recommend Katherine to anyone. You will not find many perfect, faultless services like this, going above and beyond. I cannot find a single fault, only more than positives.

Very appreciated Katherine Hannaford for her help. Very quick respond, daily updates, detailed explanations. Help from every site. Very helpful person, thank you very much.

Had a great experience so far dealing with Julian Ward at hqmf. He has kept in regular contact and seems to have a good knowledge in this field - he has suggested some helpful ideas that I wouldn’t have thought of ! So far I am pleased. 😃

Wow ! Got me an offer in less than a week, never had to chase them. Robert Plaistow was fantastic, so professional and honest. Really did get me the very best deal on the market at the time. Can not recommend enough !

Have felt supported and valued throughout our home buying journey. Rob Plaistow exceeded all hopes in terms of his availability every step of the way, combined with his obvious diligence and unrelenting perseverance with finding the best deals and overcoming challenges ~ couldn’t recommend more highly . Made the whole process so much more accessible to us Many thanks !!

Vikki was fantastic throughout. Attentive, friendly & efficient. Would certainly both recommend her and use the service again.

I have been extremely impressed by the service of Robert Plaistow at HQ Mortgage & Finance. Very professional and efficient. He has made the whole process go very smoothly.

I can’t thank Kallum enough for the support. He was available when ever I needed to provide some advice or moving with the next steps of the mortgage. If you’re looking to get a mortgage, Kallum is your guy!

Kallum was fantastic throughout the purchase of my new apartment. Every detail was well explained and I was kept informed of my application process. Kallum was on hand to answer all my questions as and when they arouse. Couldn't be happier with the service I received and I would highly recommend Kallum and this company to my friends and family.