Responsive and Thoughtful Assistance!
We are so grateful to Rowena O'Connor for her outstanding responsiveness, attentive and careful assistance. Our vacation was perfectly executed and we are most grateful!
We have been very impressed with the…
We have been very impressed with the responsiveness and the excellent client service we received throughout the different phases of planning our family trip. Every member of the team we interacted with made the experience very pleasant. A special thanks to Rowena O'Connor who exemplify "exceptional" values of efficiency, attention to details and professionalism. Thank you.
Prompt and efficient pre arrival…
Prompt and efficient pre arrival planning!
Excellent service and knowledge
The reservation process was simple and clear. The follow up on questions we had was fast and complete. The concierge service (Elaine and others) was very accommodating and fast to respond. While we have not taken the trip yet, we feel like the arrangements have all been made with very little trouble on our part. The EV team has been fantastic!
Everyone is kind and patient and works…
Everyone is kind and patient and works to get you exactly what you’re looking for in a get away vacation.
Everything went very smoothly with no…
Everything went very smoothly with no problems. The company explained the different villas and gave good insight. We are very happy with everything so far. One thing that may improve the experience is having a couple rental car companies offered.
Staff was very pro-active in managing…
Staff was very pro-active in managing our stay and extremely responsive. They gave us a heads up that there had been noise complaints at the villa and worked out a solution for us. We had experienced noise issues on prior visits- the island seems to be under constant construction- but had been left to manage it on our own. Will definitely use them again.
Fantastic
Fantastic, attentive and prompt assistance with anything we needed! Made vacation planning so easy and pleasant.
They are very helpful and take care of…
They are very helpful and take care of every detail. Have booked with time twice now and will not hesitate to do again !
This is the second year we booked a…
This is the second year we booked a family vacation through Exceptional Villas. Sean and Noreen have been excellent to work with. We will definitely continue to use their services and will highly recommend them to others.