Emma at Exceptional Villas was extremely helpful in providing information about different properties for us. She keyed in on our needs, stayed within budget and gave us first hand information about all the properties and areas. Her answers were detailed, honest and on point. She was prompt in her responses and went out of her way to provide us with numerous options that were a fit for our family. I wouldn't hesitate to book with exceptional villas at any time and look forward to working with them in the future. In todays world of online information, it is refreshing to have someone looking out for you when planning a trip.

We had a wonderful time at the Hamilton Beach Resort in Nevis.The entire team provided us with outstanding customer service ! I wanted to thank you both for the outstanding service you provided us with. The staff was extremely hospitable and accommodating. Unforseen situations occur (as happened with our condo), but the true measure of customer service is how the management handles it. I am happy to report that they handled it brilliantly and did everything they could to find the best solution. I have been fortunate enough to stay at many 5 star resorts (Four seasons, etc) and I can say without hesitation that the service you and your team provided topped all of our expectations. Keep up the good work !

We have used the services of Exceptional Villas twice. Both times the services has been excellent. They have a large number of exceptional properties available. They know the properties and are able to guide you to a perfect choice. Once we selected a property they also provided great services in organizing car rental, airport transportation services and stocking initial groceries. Also they were responsive to our needs and concerns. I have recommended them to others and will use them again.

very professional and responsive to any needs for travel.

Had a great experience with Yvonne and Julie at Exceptional Villas. Rented a villa sight unseen in Barbados. It was everything they said it was going to be, no unpleasant surprises that can happen with online rentals. The ladies were super professional, got back to me quickly, took care of transfers, reservations, tennis lessons ect... I would highly recommend.

It has been a simple pleasure dealing with Exceptional Villas. Our representative, Julie Kirby, has been very thorough and responsive. We very much look forward to our visit. Thank you.

every one was amazing , i don't have any complaints it's a 5 star staff thanks david

This is the first time I have ever booked a villa, generally we will stay in a hotel. This year a special year I turn 60, and I wanted my boys 28 and 24 to come with me. I decided a villa would be the best bet and started my search. I first dealt with Yvonne from exceptional villa's I had no sooner sent her an inquiry email and my phone rang asking how she could help me. There were quite a few emails, phone calls but I settled on a villa. I went to trust pilot to read the reviews I was hesitant because it was my first time doing this. The villa was booked then she handed me over to Julie, who is the most wonderful concierge. I counted the emails we have had over 30 back and forth, she answered all my questions. She booked the expedited check in once we land, a car she arranged to be delivered to our villa. Also, she booked two excursions for us for the week we are in Barbados and I asked her to book restaurants for each evening which she gladly did. I gave her times and where I would prefer to sit, yes I am an A type personality. I am so happy I found exceptional villas and their stellar staff that works for them. We leave in a few days for our trip. I am confident things will go smoothly and am so excited for our special trip.

Noreen and Emma went above and beyond to help us get everything in order for our vacation. We were celebrating our father's 80th birthday and it went off without a hitch. We needed a lot of last minute assistance and there was never an issue. Everything was taken care of and we never worried for a second. We hope to work with them again in the future. Our time in Jamaica was simply perfect. We really relaxed and felt like we didn't have to do anything. Leeford, Danny and the entire staff were wonderful.

Our stay in Barbados lived up to expectations. The contacts at Exceptional Villas were attentive and were quick to follow up regarding any questions we had. They made us feel that they cared that we experience a wonderful vacation.