Will use again!
Easy to order online, asked a question and was answered immediately. Full marks.
Brilliant service
Brilliant service, I made a small typo with a measurement and called to explain. Ryan acknowledged it and emailed to confirm the change immediately.
Great supplier
Ordering process was simple. Cost was competitive and included edge polishing and corner dubbing (some suppliers charge extra for these). After placing order, communication from BuyGlass was very good, with progress updates throughout the process. Delivery was spot on time, with a very helpful and polite driver. Glass quality and dimensions were perfect. I'd order again from this supplier, without hesitation, if I need any more glass.
I had a wonderful experience with…
I had a wonderful experience with buyglass. I originally got my measurements wrong and messaged support very last minute asking if they would be able to change the order, the support I got from Ryan was professional, understanding and undeniably exceeded what I have received from similar companies in the same field. Despite the issue being my fault, buyglass were accomodating. The turnaround from order to delivery was quicker than I've experienced before, and their courier of choice for my location was perfect, the only courier I know of that can be trusted to deliver fragile items. The product itself is exactly as described and of the high quality claimed. I'm a bit unsure about the legitimacy of the negative reviews honestly, I imagine it's mostly people angry and exaggerating reality a tad. Some people will never be happy, and I'd suggest they go back to b&q if they want to deal only with robots.
Great service
Great service, quality product and really well packaged. Will definitely use them again if I need to replace any more glass that I break!
Easy to order
Easy to order, good communication throughout the process, package arrived very well packed. definitely recommend.
Easy to order
Easy to order
Great service
Easy to order and good communcation with the sales team when I had questions. Delievery when stated and items were well packaged.
Completely unprofessional company
Completely unprofessional company. Hard to communicate with from the off . We received our glass within a quick timescale so all seemed good untill it came to measuring these . 2/4 were incorrect , Ryan Manly company director was made aware of these issues and Only accepted we was due a partial refund even thought all dimension were completely wrong compared with plans. His attitude soon became arrogant , and we received random messages at 11.30pm presumable after consuming alcohol . As other reviews have said , buy glass , just not from these cowboys.
Very good and easy to navigate website.
Very good and easy to navigate website. Great communication from ryan once my order was placed. Delivery was on time and the driver was very helpful and patient with us as we had very limited loading access.