Just right. Can't say fairer than that. The glass (a walk-on skylight panel) was exactly as ordered (better than 0.2mm accuracy in all 3 dimensions) and delivered by a very helpful chap with all the right paperwork to the right address and all for a decent price. That's all I want from any supplier!

Very good website, apart from the virtual assistant who never got back to me, Would buy again. Yea

Overall end to end service was good. Free delivery & online discount over £500 is what made me choose this company & the prices were competitive compared to other online companies. There was a delay from placing the order to getting a delivery date, I had to make contact to obtain this information as the delivery was off site so had to arrange time off work for the delivery. I did receive notification the day before the delivery with a time slot of between 08.00 & 16.00 & the truck arrived at 07.50. unfortunately one of the panels had been damaged prior to delivery, however after calling the company on the same day, I received a call back within 2hrs informing me that the panel would be delivered 5 days later & it was delivered as promised. Good quality product. I was on my own to receive the panels & some were quite large & heavy however both of the drivers were very helpful & assisted in offloading the panels from the truck. I would recommend that if there are any issues to phone the company rather than email as the response was quicker. overall pleased with the service.

Glass bought. Good value for the money Delivery earlier then expected

Delivery a bit stunted , but customer services did let me know in advance of the hold up! All In all great items, and well designed as to needs!

Incredibly happy with the service, price and free delivery. Communication was efficient including a delivery window update on the day which I really appreciated. Advice from the delivery guy on how to offload was very helpful. A very happy customer and the glass with my oak hand and baserail looks superb.

Good service

This is one of a few companies to offer excellent value for money with precise glass cutting accuracy and delivery in a good time scale, I have passed their contact details on to work colleagues who I know have also been happy with their glass cutting products, well done.

No problem with the glass but communication is awful. Gave a delivery date, asked me to confirm I would have someone there to receive, I contacted them the day before to confirm - they did not reply and then they emailed on the day to say they were about to despatch. They missed their next delivery day, gave a guarantee that they would be there before 12.00 on the 3rd date and delivered at 16.00. Cost more than the glass in having guys standing around for them.

Glass arrived today in the time stated, great quality my pond will look grreat when installed at the weekend thanks again