Just a reminder that this is a scam. I've been waiting since December to hear back from Donna. Items are shipped directly from Amazon at a much higher price plus shipping.

Extremely attentive and communicative and friendly Customer Service with state of the art Learning toys and educational platforms. Gary Johnson Oklahoma

Everything I ordered from Smartkids actually came from Amazon so I looked up each item only to find a much cheaper price. Apparently they just resell Amazon and charge folks a hefty price that's well over 50%.

I am going to give a one star review that I have not had my package shipped. I ordered it Sunday and it is now Tuesday evening and no notice regarding shipping. I will be waiting for Donna to get back to me, but due to the other reviews, I have read, I am super concerned. But I will update as soon as I hear back from Donna. It is now 2-19 and I have not yet received any reply from this company. I called them today, 2-19-25 as well as my message from 2-17. I have asked to cancel my order and I have not heard back

I just want to remind people this is a scam. They pay people to write glowing reviews here or bribe them to keep the product. (I mean look at the positive reviews and compare these to real reviews) All items are bought from Amazon at 2 to 3 times lower than the cost you pay them to ship item through Amazon to you. As parents and grandparents, we trust that we are buying legitimate "stem" toys from the website with a clever deceptive name of, "Smart Kids Planet " that describes- "stem toys". The pictures are deceptive as well for the item you actually receive. I am a victim of this scam. Please beware, parents, grandparents. I've also dealt with "Donna" who reviews here have glowing references. She tried to tell me they are "a family owned small business still learning" Donna asked me to remove my review and offered discounts if I would. I was able to get a full refund with great effort on my part through PayPal that showed exhibits of what I thought I was getting and what I actually received through Amazon. Take lots of pictures!

BEWARE. I ordered a Scrabble blue hardcover travel case edition, but it must've been out of stock. They sent a completely different, cheaper edition directly from Amazon. NO RETURN POLICY. You must request a return, but they never respond. Save yourself the hassle and SHOP ELSEWHERE.

I have never been the recipient of such excellent customer service like I rceived from Donna at Smart Kids Planet. From a totally unexpected response on Christmas Day to the full refund January 15 I can only say I was thrilled. Donna should be the example for any customer service associate! The company is fortunate to have her.

Donna was such a help to someone who is technologically challenged, from another century, but determined to begin to order some helpful and interesting items you have to assist in children's learning. She has provided me with ideas of the different products and assistance in ordering plus saving my cell phone from being smashed against the wall in frustration....

I had a similar experience to others. I bought a toy from smart kids planet for $52 as a gift. When I contacted them that it wasn’t received, they said it was “wrapped in an Amazon box”. So they order from Amazon, charge triple the price and never respond to requests to return the toy. Yes, it can be returned to Amazon…at 1/3 of what was paid. Beware!!!!

Received a gift from smartkidsplanet.com. They ordered it directly from Amazon and raised the prices more than double. A $45 Amazon order cost $120 on their website. The Amazon gift receipt indicated it was “from” smartkidsplanet. If you return using the included slip from Amazon you will only receive the Amazon price. BUYER BEWARE.