Great all round!
Great product, excellent customer service and fast delivery. Will shop again and wouldn't hesitate recommending to others.
Beautiful Black Cherry frames
I received my beautiful blue light prescription glasses in Black Cherry recently. I love the colour! I paired them with black arms & they look very chic! They arrived in good time and Dresden’s communication was excellent. These were my 5th pair & I’m never disappointed. They were easily ordered online. Thank you Dresden!
Disappointing
I have bought many pairs of glasses over the last few years and have always been very happy with your product and service. And I have been more than happy to recommend your product to anyone that asks about my glasses. However, the last 2 pairs of prescription sunglasses I bought have been very disappointing. Apparently, the lenses were too big for the frames so I can't use the lenses in any of my other glasses, which is one of my favourite things about Dresden glasses, and also one of your big selling points. I love to swap my lenses around in all my different coloured frames. When I contacted your company to enquire about what the problem might be I was told that it was a simple fix, I just needed to go to the store and have the lenses shaved down a bit. Unfortunately I don't live anywhere near your store, that is the reason I buy all my glasses online, so it's not a simple fix for me. After reading this I'm sure you can appreciate why this is very disappointing given the excellent product and services I have received previously.
Easy to use
Easy to use, great communication from the company to clear up details when needed. Colours are stunning in real life too
Very good except time taken for glasses…
Very good except time taken for glasses to arrive. This meant I did not have them for the trip I wanted them for..
Spec place of choice
All my favourite colours and clear, concise customer help made this my spec place of choice.
I’m a long time wearer of Dresden…
I’m a long time wearer of Dresden glasses. Simon, optometrist @ west end is great! The subtle changes of glasses shape has improved them, newer colours are a good idea. First time using multifocals has gone well, staff always helpful.
My first time going into Fitzroy Store…
My first time going into Fitzroy Store as I was in Melbourne on holidays and it has been the best the best experience I have had with your delightful staff in the stores I have been in. I have been shopping with Dresden for many years now, and as I will be moving to Melbourne in the not-too-distant future I will continue to shop at Fitzroy store.
Easy to order, faster than ordering locally.
The order process was really intuitive and easy. The glasses arrived well packaged and much sooner than if I had ordered them locally. My only issue is that I feel like the sunglasses prescription is bang on but my regular glasses are a little off (even though they are the same prescription).
Good prompt service with clear…
Good prompt service with clear communication