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Denis Ball

22 January 2025, 14:21

  • AU

Easy to place online order (I’m 84)

Easy to place online order (I’m 84) Brilliant low cost frames. Great customer service, I spoke to a real human!

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kris

22 January 2025, 14:08

  • AU

Really great glasses

Really great glasses, always right prescription, colours are fabulous. The only thing is the lack of shapes. Although a new one is around, I wish there were more. Like rectangle. I have about 12 pairs of the original shape, it's not quite the right shape neither is the new round one but a cross between the original and rectangle would be fabulous. I would buy an extra 12 of that. Cobalt blue bright cobalt that would be fabulous.

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Claire Louise

22 January 2025, 13:45

  • AU

Fun, funky & great

Easy to deal with, very helpful staff. Great communication. Great glasses, everyone compliments me on them.

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Mark Lang

22 January 2025, 13:38

  • AU

Great work peeps

Best personalised and professional customer service. Your sales consultants and dispatch staff are second to none in my experience. It’s always a pleasure dealing with you and knowing I’ll be receiving my new glasses on time and on budget

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Janelle

22 January 2025, 13:35

  • AU

Always good service

Always good service but wait times getting a little longer - around two weeks now. I’ve mentioned this before, but would love a couple of more traditional blues in your range, such as a navy or cobalt blue. Most of the blues in your range (other than the sky blue) have a yellow (warm) base, which does not work well with my skin tone (a deep winter, if you know anything about colour for skin tones). A red-based (cool) blue would be much appreciated. Would also like to have the option to order only lenses, without frames, as I have so many frame colours and really don’t need another every time I update my prescription.

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Fr Gerry

22 January 2025, 13:18

  • KE

Good service.

Fast and accurate. Helpful in online emails.

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Em

22 January 2025, 13:07

  • AU

Exceptional customer service

Exceptional customer service. As in 20th Century personalized, follow-up, above & beyond, extra bespoke HELP - it is wonderful. This Co. deserves success. Purchased 5 pairs of specs in the past 2 years and always impressed by the service and c are provided. The glasses always get compliments & I love how light they are. Comfy. Best wishes.

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RubyRu

22 January 2025, 13:00

  • AU

Great service and so happy with my glasses

It was such a great process for me to have both my eye test and frame order done so efficiently. The frames suit a lot of people. I ended up ordering three pairs of glasses (including polarised sunglasses) and put in an order for multifocals. Thanks for emailing me a copy of the script. The frames are light and look great. Have referred a few friends over to Dresden. So worth it! Definitely coming in again to order more.

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Daydd

22 January 2025, 12:54

  • AU

Love Dresden

Love Dresden. And now I get two frame types altho I trust this is not the thin edge of the wedge leading to a multitudinal array of choices, which is of course the very reason one does Dresden in the first place...

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Gill

22 January 2025, 12:22

  • AU

Nice sunnies at a good price.

Nice sunnies at a good price. Fast efficient service. Comfortable glasses without spending a fortune. Love the choice of colours.