Easy to place online order (I’m 84)
Easy to place online order (I’m 84) Brilliant low cost frames. Great customer service, I spoke to a real human!
Really great glasses
Really great glasses, always right prescription, colours are fabulous. The only thing is the lack of shapes. Although a new one is around, I wish there were more. Like rectangle. I have about 12 pairs of the original shape, it's not quite the right shape neither is the new round one but a cross between the original and rectangle would be fabulous. I would buy an extra 12 of that. Cobalt blue bright cobalt that would be fabulous.
Fun, funky & great
Easy to deal with, very helpful staff. Great communication. Great glasses, everyone compliments me on them.
Great work peeps
Best personalised and professional customer service. Your sales consultants and dispatch staff are second to none in my experience. It’s always a pleasure dealing with you and knowing I’ll be receiving my new glasses on time and on budget
Always good service
Always good service but wait times getting a little longer - around two weeks now. I’ve mentioned this before, but would love a couple of more traditional blues in your range, such as a navy or cobalt blue. Most of the blues in your range (other than the sky blue) have a yellow (warm) base, which does not work well with my skin tone (a deep winter, if you know anything about colour for skin tones). A red-based (cool) blue would be much appreciated. Would also like to have the option to order only lenses, without frames, as I have so many frame colours and really don’t need another every time I update my prescription.
Good service.
Fast and accurate. Helpful in online emails.
Exceptional customer service
Exceptional customer service. As in 20th Century personalized, follow-up, above & beyond, extra bespoke HELP - it is wonderful. This Co. deserves success. Purchased 5 pairs of specs in the past 2 years and always impressed by the service and c are provided. The glasses always get compliments & I love how light they are. Comfy. Best wishes.
Great service and so happy with my glasses
It was such a great process for me to have both my eye test and frame order done so efficiently. The frames suit a lot of people. I ended up ordering three pairs of glasses (including polarised sunglasses) and put in an order for multifocals. Thanks for emailing me a copy of the script. The frames are light and look great. Have referred a few friends over to Dresden. So worth it! Definitely coming in again to order more.
Love Dresden
Love Dresden. And now I get two frame types altho I trust this is not the thin edge of the wedge leading to a multitudinal array of choices, which is of course the very reason one does Dresden in the first place...
Nice sunnies at a good price.
Nice sunnies at a good price. Fast efficient service. Comfortable glasses without spending a fortune. Love the choice of colours.