Great glasses….so clear...great fit.
Great glasses….so clear...great fit.
Super responsive to my queries
Super responsive to my queries. Extremely fast delivery. Specs were well packed. Will be ordering from them again!
Better customer communication needed
Love the glasses, which is why I continue to buy many different colors, but the shipping/ordering communication was lacking. As well, the promo code was never added onto my order.
Firstly I want to say that the service…
Firstly I want to say that the service was wonderful. I ordered the wrong size and then called to correct it. It was fine immediately and the package arrived very fast. The only reason I didn’t give 5 stars is that the set of arms(?) I ordered were two of same / that is there were both left sided ones. Besides that, I think Dresden provides great products and great service.
Brilliant as always
Brilliant, personalised customer service during lockdown. Thank you!
Great, sustainable eyewear
Great! Quick and quality. Glad to see a brand producing sustainable eyewear.
Purchase
Awesome glasses fast service
I cannot praise Dresden highly enough
I cannot praise Dresden highly enough. I purchased my first pair nearly a year ago and now own nine full frame sets. I Absolutely love all the colour options and have a lot of fun switching up combinations. The customer service has always been exemplary. Staff are knowledgeable and helpful and every time I have been in the shop has been a very positive experience. I ordered a pair of frames online recently and they arrived within 24 hours. I love them so much. I recommend Dresden Vision to everyone I know and it makes me happy to see more and more folks around Hamilton wearing your glasses. Keep up the phenomenal work.
Lens good, frame OK, colours a bit misleading online
Even the XS is a big too big for children. The frame colour (blue) was dull/greyish and not at all like the one you see online. The material also feels a bit cheap. The lenses are fine though, and order processing and postage was quick. PS: We first had an appointment with optometrist at Dresden. We got confirmation of it and even a reminder a day before. We drove 45-50min there to find the shop closed due to COVID19. They should have had the decency to inform customers that shop will close, instead of sending confirmation and reminder of appointment. Drove back 45-50min all the way home without having the eyes checked.
Good customer service during lockdown…
Good customer service during lockdown period. Quick delivery.