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Maud GUÉNERAIS

18 June 2021, 14:08

  • FR

Super

Super, je recommande vivement. Des pièces vintage très très cool et surtout sélectionnées pour moi. J'ai eu affaire au service client, et ces derniers ont été très réactifs et compétents. Je recommanderai sans hésiter !

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Charlotte

18 June 2021, 14:07

  • FR

Ravie de ma commande avec une mention…

Ravie de ma commande avec une mention spéciale pour le SAV qui a été hyper réactif suite à un litige avec un revendeur

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Morgane

18 June 2021, 13:52

  • FR

SAV au top

De très belles pièces vintage, le concept est top. Mention spécial au SAV qui a été exceptionnel ! Je recommande les yeux fermés

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ab

09 June 2021, 16:25

  • GB

The customer service was extremely…

The customer service was extremely helpful. My experience has been good, only there can be some pieces that are overpriced so do make sure checking the quality before buying.

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Andrea

02 June 2021, 02:18

  • US

Very bad and dissappointing purchase experience

i received a generous gift certificate to Imparfaite as a lovely birthday surprise from a favorite relative. I spent hours finding 3 items that I would wear as a group and was excited about my fun package on the way from Paris! I was really glad to know I could even have all my items packaged together and get one box!! But after my purchase was complete, the next day I received 'sad news' about the main item, a dress. Turns out it was sold. But it wasn't sold when I bought and paid for it and was given a receipt. I've since received the other 2 items, in great shape from responsible sellers. But this site is not properly run if a seller can retract a purchased piece after a sale is complete. This is the worst online shopping experience I have ever had. And ruined what should have been a fun birthday experience in the middle of a terrifying and tragic pandemic year. Shame on you Imparfaite.

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Julie

01 June 2021, 21:41

  • CH

Pièce mentionnée en soie alors qu’elle…

Pièce mentionnée en soie alors qu’elle était en viscose 100%

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Julianna Hurley

01 June 2021, 20:18

  • CA

Such a treasure chest of vintage…

Such a treasure chest of vintage goodies! I love every piece I got and will definitely be ordering again. Pieces fit true to description and we’re all in excellent condition 🌷🌷

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Tong Liu

01 June 2021, 19:40

  • CN

Great experience

The overall experience is very great, and I love the items I found on the website. I hope the free shipping could happen a bit more, and it will helps the international buyer to shop their dream items easier.

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Olivia Kohler

17 May 2021, 12:41

  • FR

Super plateforme !

Des pièces vintage magnifiques, en parfait état et un service client disponible et à l’écoute ! Je recommande ! :)

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Noémie

14 May 2021, 23:57

  • FR

Super plateforme

Super plateforme ! J’adore ! Service client au top et à l’écoute, des looks inspirants et une super sélection de qualité et de confiance :)