Misleading website
Went to book in Norwich on another company called Nationwide paintballing. When I called them I was told that company no longer exists and the norwich site was closed despite showing as available on the dates I was looking at. The price at this site was £9 a ticket, however after being told the nearest site was Thetford and the company was Bedlam the price jumped to £15 per ticket excluding VAT. Bit of a shock but once I got over that I was able to book. The chap on the phone didn't seem too keen on the whole event and didn't ask if it was a stag or anything in particular so potentially missed out on an upsell as this is indeed a stag do.
Great service They did all work and got…
Great service They did all work and got me booked in to venue at the last minute. Will use you again
Clever scam company, beware
This company do not own a single paintball site, there false representation of their company online is fraudulent, this has been reported to trading standards who are looking into the company, dont make my mistake go direct to the paintball site you want to visit, these guys just book it for you and charge 15 per person extra than the actual company will, it is a fraudulent scam, this is not a large company it’s is run by two scammers, don’t book! just search the site and ring the actual company. Unfortunately in my case the information provided before the booking was incorrect, I was told that cancelling would incur a 15 cancellation fee ( which I was happy with) soon as the payment was made they will email you there terms and conditions, this states no refunds at all. Poor customer service, save money just go direct. The fact they are an inflated ticket booking service is omitted from there website, they imply they own the sites for which they don’t.
Would never recommend this company to…
Would never recommend this company to anybody, honest mistake made, payed a large deposit, realised after a half hour, phoned company back and explained what had happened and the person that made the booking was dyslexic, the managers reply was I’m dyslexic to and processed to say that my son was an idiot for not reading the small print but terms and conditions stand, not only that they should not off accepted the booking as they were in level 4 and taking money from people that were in level 2 that thought they were going to there own county that was in level 2, this company should be investigated by the way they conduct there business, and retrained on there customer service, no refund
These guys are a joke
These guys are a joke. I've spent over an hour on the phone, and multiple phone calls trying to book a paintballing birthday party. The guys on the other end of the phone don't know anything, no idea of availability, not sure where their locations are. They just don't care. The website won't search by location, you can't book by time, no idea of pricing for paintball packs, no information on parties. Total joke. Booking with Campaign instead.
great service
great service, speedy, helpful
I booked for 15 lads three weeks ago…
I booked for 15 lads three weeks ago and tonight I have only just been told the system went down and out booking didn’t come through! This is 4 days before 15 of us was due to go! The guy I spoke to on phone didn’t even sound bothered as he sounded like he was happy munching food while on phone to me! He gave me a choice of re booking and as I explained there is 15 lad that have managed to change plans and get baby sitters for kids etc! Said I wanted to speak to a manager and his response was , they will say the same as him! Asked about some sort of discount or free paint balls to re book and he said no! Shocked to how we have all been treated like that!
Avoid booking online
Let me book and pay online for a day they aren't even open. Only when calling to confirm as advised was told it wasn't on the day I had booked for and had to get a refund which then takes 5 days to go back into bank account. Very poor booking system
Professional and helpful
Very easy to book. Great prices. Person on the phone was polite and helpful. Really looking forward to the day.
Good booking experience
Good booking experience,