Positive experience. Be sure to use the customer service email if needed, it will give quick replies.

First time using this company and I highly recommend it. Very good prices. Placed two orders and received it 2 days after. Will be definitely buying from here again. Thank you.

Phoned to check boots were in stock Ordered online Boots arrived within a few days(Scottish island) Absolutely first class service There are no negatives

This should be a five star 🌟 review. However real time stock levels are an issue and not just with me. The guys communicated excellently when my size 11 was not available after purchase and I was happy with the 10.5. Postage was a super quick 2 days and the Lowa Renegade Patrol boots the best price on the Internet. However I'm anxious to repurchase online again. Perhaps a good old fashion call will do during their very limited opening times.

Used Polimil a fair while back for something, can't remember what. I've been after a new pair of Lowa boots and trying to get any of the ones I wanted in my size has been impossible. On the off chance I checked Polimil and they had 1 pair of a model I liked in my size. I phoned them Friday afternoon to check they were in stock prior to ordering. Very helpful on phone and went away to physically check the shelf, confirmed it was the last pair. Ordered Friday afternoon, dispatched Monday and arrived Tuesday. All in all, a good experience

Amazing company to deal with. Currently most business are delayed shipping due to Covid (Polimil have also say this when you order). Ordered a Gerber bladeless multi tool on Friday and with standard shipping as the price was easily the best I could find. I didn’t expect to receive it for around 7-10 days in honesty but it came the next day! A Saturday too. Very impressed with that. Certainly I’ll be using them again for future purchases and recommending to friends and family.

Dishonest Company tell you they have stock Which they don't and then tell you days later its out of stock and then you have to chase them for a refund and 10 days later i still have not had my refund. Do yourself a favour and stay well Clear of Polimil they are nothing but a bunch Liars just look at all the other bad reviews will tell you the same.

Ordered a new "every day carry" bag for work as I'd been strung along by another online supplier for over a month. Emailed the company to determine whether the item was available, they replied quickly and courteously with all the information I'd requested. Having placed the order the item was delivered two days later by standard UK delivery. I'm entirely happy with the item I've purchased. Advice: Thoroughly investigate a product you're looking for before purchasing.

Absolutely disgusting. They advertise a product which is non is stock, but they will take your money, and e mail you about different product avalible, dosnt matter you pay extra for next day delivery, reported

Great customer service, when the item was not in stock, the customer service immediately offered a better, newer and higher priced item. The package also came with some free gifts. This is a testament to great customer service whose example any other company should follow. Thanks.