My name is Humaira from Karachi. I recently had to get my Nespresso machine repaired, and I have to say, the whole process went very smoothly. From the moment I contacted customer service, they were incredibly helpful and attentive. They quickly diagnosed the issue with my machine, which was not brewing properly, and guided me through the steps to prepare it for repair. The turnaround time was impressive; I sent it in and received it back within 2 days, fully functional and as good as new. The repair team had clearly done a thorough job, and I appreciated the updates they provided throughout the process. Overall, I’m very satisfied with the repair experience and would recommend it to anyone facing issues with their Nespresso machine.

I did not get my order!! Where is my coffee???

Early response and delivery

Excellent, order received instantly. Well packed.

You need to improve packaging for courier. Sleeves get damaged during transit.

Excellent quality every thing was very good and very fast delivery

We came straight to them to purchase the coffee machine, as they are the only one's that provide you a demo, listen to you and guide you properly regarding which machine suits your need best, we literally took more than an hour to decide which machine would be best for us and M. Zubair was such a great help!

This time delivery was much faster than before.

The Experience exceeded my expectations. The company was incredibly generous through out the process and offered top-notch customer service. Another stand out aspects was the speedy delivery!

I had a fantastic experience with Ilpresso. Their team went above and beyond to fix my coffee machine, showing exceptional expertise and dedication. They responded promptly, handled the repair thoroughly, and ensured everything was working perfectly. Their commitment to outstanding service was evident at every step. I highly recommend them for their top-notch support and professionalism. Super impressed!