Local service exceeds expectations.
I spoke to a local person who knew their business. Friendly, polite, and over delivered on service. Would highly recommend.
Responsive and professional
Responsive, professional and well-informed.
Always fantastic service
It’s always a pleasure to work with Lee Bentley to arrange and book our trips overseas. This time was no different as Lee investigated and gave us various options to consider before we finalized our flights. In fact great customer service is offered by all Flat Beds consultants. Highly recommend this company and have done so to various friends who now use them.
Dani our consultant
Dani our consultant, was professional, and responsive to our needs, offering us many alternatives to fit in with our travel plans. Would highly recommend dealing with Dani and Flat bed travel crew, after our first experience.
The promptness and care taken by Jim is…
The promptness and care taken by Jim is exceptional. We talk the same langauage (aviation) so being on the same page as it were helps the process.
Flat Beds will definitely get our business again
Hannah explained the process of purchasing tickets so clearly, and was so extremely helpful in designing our trip. We were so pleasantly surprised with the planning and price, we couldn’t have been happier.
First business class.
Lee was very professional and quick to reply to any questions. He advised us and listened to us. Wonderful experience!
Prompt response
Prompt response, Easy to work with, honest assessment of our requirements and tickets in our hands within a day.
First time to use your services…
First time to use your services recommended by my colleague and it was super efficient and smooth communications and excellent suggestions by Tess!
prompt
prompt, courteous, sensible advice easy to deal with, great customer service with Lianne