I can’t praise this company enough. The jewellery is so sparkly! I bought a 1ct heart white gold ring and it’s absolutely gorgeous! I wanted another ring to compliment it so Louise sent me a mock up of what they would look like together. So I purchased my 2nd ring! Louise Allen is an absolute star! She couldn’t do enough for us. I sent the ring back to be sized on a Monday and it’s only taking 3 days from them receiving it back to being back on my finger! Fantastic company, would highly recommend.

I had a bit of a problem when I ordered a beautiful ring for my wife to wear on different occasions I.e when her wedding ring was being cleaned, adjusted, prongs fixed etc. But I ordered the wrong size. I returned it as instructed. Cheryl a Moissanite rep from the Newark, NJ U.S. store handle my issue completely. Communication was fantastic, results were quick and reliable m. Questions were effectively and kindly answered She is a ROCK STAR!! Thank you Cheryl

I encountered a couple of issues with a ring I purchased, but I can't say enough good things about this company’s customer support. Louise has helped me every step of the way - once when i lost a stone out of my eternity ring - this was replaced and returned so fast, and then when i broke my solitaire ring they have basically rebuilt it and returned it - all within a week. Their service has been truly exceptional, with quick responses and impressively fast return shipping. Would definitely purchase from this company again, safe in the knowledge that there is always someone willing to help if anything did go wrong.

Fantastic Quick Service! They replaced a lost stone and polished up along with my other ring to give me back brand new looking rings and all for a very reasonable price. Great communication also, would highly recommend, thank you!

A wonderfully sized stone set in a beautiful platinum ring. The service provided was fantastic and I received the ring far sooner than I expected

The web site is easy to navigate to find precisely what your looking for, I’ve used this company quite a few times now and I’ve never been disappointed, I prefer moissanite to diamonds and this company is fast and trustworthy

Our experience was fantastic shopping for an engagement ring. We booked an appointment and were shown lots of different options by Ellie who also designs the rings. She was kind, helpful and professional with absolutely no hint of pretentiousness. I would thoroughly recommend this company, everything arrived on time and in a beautiful box and emails inbetween were incredibly helpful. If you are getting engaged, I would thoroughly recommend this.

Ordered on Sunday arrived on Friday. Emails kept me informed. My Ring is beautiful I'm very happy

We designed a bespoke engagement ring with Ellie and couldn't have been happier! Her customer service was brilliant, she was so patient and helpful, and the rest of the team kept us up to date at every point of production. The ring arrived yesterday and we are delighted with it - it's exactly what we wanted, it's perfectly made and absolutely beautiful. We'd highly recommend moissanite UK to everybody (and don't be put off by the website)! We would definitely use them again.

I cannot rate this company highly enough. If you’re looking for any stunning jewellery, at a very good price, then this is honestly there company to go to. The customer service is in another level too. Louise has been so very helpful and patient with me. 10* plus! Thank you