Excellent customer service, above and beyond.
Cannot thank First Self Drive enough. I was let down by Enterprise 12 hours before I was due to move house. Contacted First Self Drive and was offered a choice between two vans for my move for the next morning. Customer service was excellent with everybody taking the time to explain everything thoroughly so you felt your booking mattered. And it was clear that a lot of the people in the office that day were repeat customers which says it all. I was nervous not having driven a large van before but I was taken through everything thoroughly and so felt very reassured by the time I took the keys. Would not hesitate to recommend First Self Drive to anyone needing to hire a vehicle and would not now go anywhere else myself. A huge thank you to everyone for helping to make my house move come off.
Absolutely amazing service
Absolutely amazing service! First majorly helped out my mum and I. My mum was due to move house on Saturday and a different van rental company cancelled our van at 10 to 6 the night before! John was able to get us a van on the Saturday morning. Thanks to him, my mum was able to move into her new home for Christmas, which is priceless. Nothing was too much trouble. We are so unbelievably grateful and would highly recommend!
It was the best and most comfortable…
It was the best and most comfortable car I've ever driven. The service at the company is fantastic and they took the time to explain everything carefully and patiently so I was immediately confident to drive their car. I highly recommend First Self Drive to both new and experienced drivers. Thank you!
Brilliant service by all but especially…
Brilliant service by all but especially David.
First by name, First by nature!
First by name, first by nature. Always an absolute pleasure to deal with these guys. Super friendly, efficient & great choice of reasonably priced vehicles on offer. Don't be shy, give them a try! 😁
Fantastic Service and helpful/ friendly…
Fantastic Service and helpful/ friendly / professional staff. They explained everything to ensure a stress free hire and were quick to answer any questions about the van I hired including fuel consumption. The van was easy to drive and spotless. Would highly recommend
very helpful
very helpful, happy staff. a great service would definately use again.
Once again service was above and beyond…
Once again service was above and beyond first car Hire can be proud of themselves would I recommend them of course without question well done one and all
Faultless exceptional service
Faultless exceptional service and delivered with a smile! Would not hesitate to use again and thoroughly recommend!
It was quick and simple
It was quick and simple. The staff were really kind, helpful and efficient. Vehicle was in really good condition and working order. In all it got me out of a tight spot. Very grateful!