Well packaged
Everything was very well packaged. Not too much bubble wrap so that I could say it was wasteful like many places but instead that was a conscientious amount protecting everything. I called to make sure the items were in stock before ordering and the items even came a day early. I cannot complain and I will be shopping here again.
Quality item, telescope cover
Very fast, secure delivery, quality item, very pleased, will do business again, Well done!
Great service
Great service and these guys are knowledgeable giving great advice. Delivery was swift, well packages without issues.
From order to delivery was just over 3…
From order to delivery was just over 3 days and that included a weekend. Prior to ordering I also got confirmation of stock levels within 24 hours. And the price was less than other suppliers too.
Not been able to use the ZWO ADC yet
Not been able to use the ZWO ADC yet, but looking forward to pairing it with a couple of 'scopes for planetary imaging. Does not come with any instruction...please take note ZWO! But there are general instructions online for ADC from other makers. Fast service!
HEQ5 Pro Motor Control
Thank you so much for helping me when I discovered the Motor Control board in my HEQ5 Pro Mount was broken. Some expert and friendly advice and very quick delivery of the new parts. Much appreciated
Verified
Superb customer care
This is the 1st time that bought anything thing from RVO and the customer care and support that I received from Adam before purchasing what is a low value item was exemplary.
Exceeded Expectations
Excellent communication and service exceeded expectations, highly recommended. Ordered a telescope at 30,000 feet on the way over from New Zealand. It arrived the next day at our hotel.
Fantastic service and advice
Fantastic service and advice from first email request to collection. Extremely helpful and supportive, patiently explaining what would be best. My husband is delighted with his gift.
Verified
Great experience
Great experience. I queried via email if the item I was considering, the Skywatcher 17 Amp Power Tank, was in stock, in just a short time I had my answer, it was. Shipping was very prompt and I was kept informed every step from when i placed my order to receiving it. Trust pilot only allows stars, but I would of given 5 Galaxies for service received.