10/10 service! I had communicated with Adam regarding a price match and he went above and beyond to ensure my customer expectation was met. This service shows Rother Valley Optics as a highly regarded business who consider their customer with honesty and integrity. I would absolutely recommend them for all things astronomical! Keep up the good work RVO 🔭⭐️

I have been waiting WEEKS for my seestar even though i done next day delivery and everything went through perfectly fine. I called them to ask about stock and they said next month they’ll have some. I placed the order January 8th it’s now the 27th. Ridiculous

Ordered online at the weekend after researching a telescope within my price bracket. Easy online process to follow and delivery date given. Monday I was sent an email advising my choice wasn’t in stock but would soon be and would be a few more days Another email arrived advising my purchase was dispatched and I received it today, a day earlier than expected. Communication is superb from Rother Valley Optics. The email also stated I could contact them if I needed help with my purchase. I am reviewing the company providing my purchase, not the purchase itself. I know already that I will be a returning customer based on the service already provided

Not even worth 1 star. Placed an order and was told that the delivery would be With me within 1-2 days. Nothing arrived, after contacting them I was told they would get back to me. No reply from them and had to contact them once again. Now to be told that it would be February before I can take delivery. I had an email saying that the telescope had been dispatch when this is clearly a lie. Customer service is a joke with this company.

Placed an order with Adam for 3 eyepieces yesterday just before lunchtime, received order at 8.45 today. Excellent service and friendly conversation whilst placing the order. Well done to all.

This is the second telescope I've bought from Rother Valley Optics. My latest purchase was out of stock when I enquired, but I was able to make a pre-stock order. Rother Valley Optics kept me advised by email regarding stock delivery dates and also sent me an email once the item was back in stock. Total time scale - initial order, Saturday; email confirming stock arrival, Tuesday evening. Item arrived the following morning at 7am!! Brilliant service and I thoroughly recommend this company.

Ordered a simple Mount accessory. Process worked as it should - checked stock with them and got the item next day. No fuss, just how you want it. If only they could supply clear skies as well…

Brilliant. I placed my order at 3.00 pm on Tuesday and selected next day delivery , I accepted that I had missed the cut off point when the delivery date came up for Thursday. Really pleased when the package arrived at 8.30 Wednesday morning. Looking forward to clear skies tonight!

I ordered my husband a teloscope from this company for his birthday. I found them to be very helpful and reliable. Excellent service thank you!

Sent these guys a series of questions over email about some photographic kit that I wanted to buy, to ask their advice. They were absolutely first class, couldn't do enough to help, got back to me promptly with the information that I needed and were super-friendly when doing so. I absolutely will be using them again.