I ordered a lamp for £85 on the 8th January 2024. Other than the automated email I received after I paid online confirming my purchase, I haven’t heard or received anything from the company regarding my order. I’ve tried calling & emailing numerous times to find out when it will be delivered and I’ve had no reply. Such a shame to be out of pocket. Do not buy from here, I believe it is a scam.

AVOID AT ALL COSTS. Ordered 2 blankets - after a very long time only 1 was sent to me. The postage stamp confirms the weight of just 1 blanket was sent to me, despite paying for 2. I have tried to reach the company via phone, email, Facebook and insta. No reply from any. Now having to make a claim for refund via credit card.

Do not buy from this company! They are a scam company, you place an order with them and you never receive your order. They don’t answer any emails and also don’t answer through the phone! I had to get in touch with my bank to get a refund for the item purchased! AWFUL COMPANY

I cannot get through by phone, no response to two messages left, no answer on phone, no answer to my email. Shocking customer service

Very poor customer service. We have a faulty product that needs replacing and after the first email response saying they needed to check with their supplier - we have had radio silence. They simply need to provide a replacement product but it seems like they are passively refusing to. This has been ongoing for months now with no resolution. Very disappointed and would not buy again.

Buyer beware. This is the first time I have EVER had to use PayPal to try to get my money back. Absolutely shameful service. Ordered item which was due to arrive in 2-3 weeks. 2 months later and not had any communication from the seller other than an order confirmation. Item never arrived. I have emailed and Facebook messaged the seller to no reply. I have called the shop 6 times, having being promised to receive a call back from the person who processes the online orders. Never received a single call back. Communicate with your customers better or expect more of the same reviews!

They have advised me that they don’t have the item I bought in stock, I have requested a refund. They have not replied or given me a refund despite ordering 2 weeks ago. Do not buy from this shop! Money is tight for everyone at the moment and this shop appear to think it is acceptable to steal money from customers!

We went the shop in ST Ives and found a mirror we liked it wasn’t in stock so we ordered on line on the 11th of March still haven’t received it. Tried sending emails no response phoned shop got an answer from the lady shop assistant the reply was I will get him to call you who his I don’t know still no call back. So this morning the 25th of March we are going to the shop a try to get a refund. I called the shop before we left saying I was coming for a refund the lovely lady who answered said I can’t give refunds you will have to talk to to owner the one who didn’t answer any of my previous messages. When we got to the shop we told your mirror will hear by 2 funny that I said I wanted a refund we got it in the end so please do not order anything off line from this business.

BUYERS BEWARE - shocking customer service - no response to my many emails and phone messages - no table and no refund - avoid this company !!

I ordered an oak nest of tables that arrived today. They are beautiful and great quality. Worth the wait