A Pleasure to Deal With
Sold my Model 3 Performance to EVHERO and dealt with William. An absolute pleasure to deal with from start to finish! Would highly recommend this company.
Reassuring and friendly
Clear focus on EVs - particularly Tesla models - and this is reflected in the informed and experienced service provided by EVHero. Combine this with the personal and friendly service and you get a very reassuring result.
The best experience great people easy…
The best experience great people easy to deal with and the best customer service highly recommend them to anyone!
This is the best experience I have had…
This is the best experience I have had in 13 years of buying new cars. William is unique in the way he sells the cars, not pushy, and pays particular interest to making sure the car, and deal, is right for you. HIGHLY RECOMMEND
Very professional and good service
I sold my Tesla to EV Heros, William was very supportive throughout process. It was very smooth transition. Highly recommended service. Hassle free and transparent. I will look forward for any potential business with EV Heros.
Outstanding service across the board
Just purchased a used 2018 Tesla Model X with EV Hero. I can confirm 100% of the tremendous reviews posted by previous customers, truly amazing service across the board. William knows Teslas in an out and was incredibly available and helpful to discuss all details ahead of the sale, which all took place distantly without any issue. Once we paid a £500 deposit to lock our interest in the car, he was kind and flexible enough to take care of small upgrades and maintenance items with the Tesla service centre for us before delivering the car personally, in a pristine (really almost as new) condition. He also bought our previous car from us at a reasonable and fair price which saved a lot of hassle. He is also very available after sales to follow up and advise on various little questions. Well done William for your outstanding service, I totally recommend business with you !
Excellent experience
When I set out to purchase a Tesla during lockdown I was naturally a bit worried about the whole process. William at EVHERO put my mind at ease. He was able to answer all my questions with a lot of depth and showed tremendous knowledge. He gave excellent recommendations without ever being pushy. We were able to get on a video call where he took me on a tour of the car showing every detail. As we approached delivery day all the right paperwork showed up on time and William kept us in the loop of all the preparations. Delivery itself was excellent. William and his partner arrived on time and it was great to finally meet in person. We went over all the controls and the millions of little details that make a Tesla special so I felt very confident when the time came to finally take my new car out for a spin. What a car! Just as important as pre-sales is the after-sales service, and this is where William continued to shine. A Tesla has to be linked up to their app for the best experience and this can take a while. Not with William. Within 24 hours I was up and running and had even tried out the local supercharger which was a total breeze. So, in summary, if you have any hesitation in any aspect of purchasing a new EV, just call EVHERO and let them take care of you. I heartily recommend them.
Genuine
Genuine, honest and 100% trustworthy seller. Look forward to dealing with EVHERO again in the future. Just purchased Tesla Model 3 Performance and absolutely over the moon with it.
What a delight purchasing my Tesla…
What a delight purchasing my Tesla model X P100DL. I have never known such personalised service, care and attention to detail from a seller. William has being outstanding from first contact to the time he delivered the car personally to my home. A real gentleman in every sense! What a great experience and a lovely car, super adrenaline rush. Will definately be going back in the future for another EV. Dr Amechi
No worries buying remotely
Bought a Tesla model 3 during lockdown, William answered all questions in detail, was extremely honest about a minor mark in the paint and a driver's seat issue awaiting Tesla replacement. When I collected the car it was exactly as described so no issues buying remotely.