I recently bought a Model S P85D from William at a very good price and was given a very fair deal for my BMWi3. Well chuffed I set off home for the 160mile journey back to Southampton. An hour into the journey the tesla computer just started rebooting every 10 seconds I then found myself stranded with a broken Tesla at fleet services. Straight onto the phone Will seemed genuinely more gutted than me. He talked me through a reboot which eventually got me home however the problem persisted. To cut a two week long story short, Will arranged for the car to be picked up and had it fixed with a new computer. An aircon fault was also found that Will also paid for. William did everything he possible could to sort out the problem and offered me a complete refund and pickup should I have just had enough. He also had the car delived back to me. He used multiple contacts within Tesla and a local EV garage to really speed things up. He was even prepared to give me another car so I could go on holiday. In the end it was fixed on time. William is a genuine and good person who's concern for his customers I have never experienced from any salesperson every anywhere before. Well done and thank you. Keep up the good work. All the best and see you next time I upgrade.

A fantastic experience purchasing my Model 3 Long range from William. Plenty of remote communication in the 4 days between contacting him and going to inspect, test drive, do paperwork and drive away in my new car. William absolutely ruins the cliche about 'used car salesman' and I look forward to referring plenty of friends to him.

Great price, service, knowledge and William is a gentleman. EVHERO may only have a few EV cars in stock, with four at the time of my purchase. But what he lacks in stock is made up having a very personal service. We chatted over 4 days, not knowing which Tesla to buy. A car was being collected by William that looked the spec i wanted. Only one thousand deposit and two cars were prepared for me to buy, including changing the wheels in the S P100D L. Arrived, test drove, paid and left. I will be buying my next EV from EVHERO.

Patience! William had great patience, from the moment we first started discussing a Model X, until the moment I picked it up! Car is in great condition and he explained how it all worked to a Tesla newbie, and even phoned me whilst I was driving home, to tell me something that he had forgotten to say in the car briefing. The way to buy electric cars!

William was honest and transparent when he purchased my Model 3 Performance. I was looking to sell as I am now working at home for at least the next 10-12 months. He was able to give me the best price but also the best service and satisfaction. All our business was conducted over the phone and email as I’m based 200 miles away from him. But absolutely fantastic. He is a credit to the second hand EV space. I plan to purchase my next EV from William - hopefully meeting in person this time-! Thanks again.

Great to meet William today to pick up my Model 3. He was extremely helpful and nothing was too much trouble. Will definitely go back for my next purchase. EVHERO I can highly recommend for your first or next EV. Thank you!

William was great to deal with, we agreed a deal I put the requested deposit on which was refundable, turned up a week later which was the agreed date, asked for a little drive in the car which we did, transferred the money, Coffee was offered throughout the day , And left and had a great trip home in the new car. WS

I cannot recommend highly enough. William was a pleasure to deal with from the first phone call. Car was exactly as described, it was ready to be picked up as arranged. A really first class service and absolutely no unpleasantness.

Great service and communication. William was extremely helpful in managing my change over to an EV. I would thoroughly recommend EVHero. The service is so much more personal than the traditional car buying process. David Y

Thanks William for A1 communication and service on the sale of my model 3. Great deal and an amazing car to drive! Totally converted to EV motoring from now on.