Digusting sick company owned by an absolute nut

I was suggested by my website developer to use their services, first of all, after I sign up I get suspended instantly without any reason, and ask me to contact support, then it takes me 30 minutes to find a way to contact support.. the website is EXTREMELY complicated and not user friendly.. it can be so much easier. BAD and HEADACHE service.

Due to some rogue code going live, a developer inadvertently put live a for-loop that sent over 100,000 SMS messages costing us $12000. Twilio made a full refund.

Avoid this company, they want to know everything about your life, why you want to use their service, they don't accept all clients, although they take your identity documents and process them for them, if you apply for a private profile then you are nobody. I applied to a private profile and I ask why I use a company profile, I don't even know what I'm talking about, you are contacted by 4 agents who ask the same questions about why you use their service. If you don't give them all the data about yourself and why you want it, then your profile will be suspended. I have used many other companies but this one is very strict, something like communist, if you don't do what they want then they block you. After taking all the steps, I checked the identity, although I don't understand why I would do this. I didn't activate it to send bulk sms, I didn't use a commercial profile, just a phone number for the whatsapp service that he offers. To be avoided, they don't give any answer if you ask them, only that you are suspended before using their service.

What a joke of a company. I called to ask about some questions because a another contractor referred me and when I called she told me to use the website and figure it out. She said I needed to hire someone to help me get a phone number even though they sell phone numbers

I wish I had read the reviews before paying Twilio money. No customer support, endless questions and excuses. It feels like they discourage people from using their services. Well, lesson learned, the good thing is there are multiple alternatives for Twilio, so I can only say farewell!

very bad experience with the worst company in the world, they will block you and steal your money don't try it.

very good very good very good very good very good very good very good

If I could I would give -10 stars, f-ing pathetic joke of a company with NO support, at best they will reply to your issues after 1 FULL DAY, and their support always have this I-dont-give-a-fk attitude, they will take 1 FULL DAY to reply and give shtty response even for trival issues that can be solved in 5 minutes. The support always love drag issues on like its not THEIR RESPONSIBILTY

Restricted my account instantly after Paid $20 for account upgrade. What theyre saying is they feels suspicious on my account upgrade. I Wrote to the support a lot of time each time they keep asking for more and more questons, Answered as much as i can but Now they're asking me to upload personal confidential informations, is that appropriate for a company like twilio. I requested a refund now they're not replying