I feel I'm not getting enough information from ALF concerning my debt settlement. My understanding was that after 3 months in the program - and I joined in September - my debt settlement process would be underway. I've had one (1) conversation with an ALF rep, who indicated I would be receiving an "offer" to approve before sending it to a creditor - but I've seen nothing yet. In the meantime, the credit cards I didn't put in the program are reducing my credit limit, and my credit score is in ruins because my creditors have not been paid since September (as I was instructed to not pay any, but to forward all statements to ALF). So I'm actually starting to worry about what is happening with my debt settlements.

So far, this is a no from me. I have been on the program for over 9 months and finally, one of my creditors has taken me to court. With the added interest and late fees, I am over 16K in debt with them (11K when I started). Because of that amount, I am in district court. I received my notice of the lawsuit and sent it immediately to Anchor as directed. When the time for my answer to the court grew nearer (no contact from Anchor) I started calling in. When I finally reached someone, they told me that customer service received my documents, but litigation support did not. So now I have only a few days so I have to write the answer myself, pay the fees myself and walk my filing into court. ALL ON MY OWN. That's very intimidating and frightening. I was able to reach someone in Lit support the day before the filing and that person did help me write the answer, but no matter how many times I called, I never got to speak to anyone higher than the person answering the phone. Now, there is a motion for judgement and THE SAME THING happened. I sent it in to both customer service and Lit support and when I emailed to see what was going on, they said they never got it. I am really starting to worry that I made the wrong choice- now my debts are higher than ever and starting to be involved in litigation while I flap around in the wind.

I have been a client for over a year, with the last 3 settlements, everything was at the last minute. I had to call them everyday. Now, the next one is due for a response on 11/29/18. I email them the paperwork on 10/26/18 and as of today, no one is assign to it. They have $1600 of my money sitting in an account. Now they want me to respond to the court w/a $175 fee. Why do I pay you people? You are very bad in what you do and would do.

Thus far Anchor Law Firm has given me great service. I highly recommend them to anyone needing their type of help.

Company is a complete rip off. Only 9 months in to their so called reduction plan @800$ a month I start getting notices for court, being sued for the accounts their taking care of. Tried to contact them and received no response. Had to hire a real lawyer and filled chapter 7 , they ruined my credit so it didn’t matter. All the money you pay to these Aholes goes in their pocket, if I could give them a minus infinity rating I would. Do yourself a favor and hire a reputable real lawyer that you can meet in person.

Any time I have a question or an issue, I get immediate service.

Absolutely would recommend this firm to anyone.

They are doing great job.

Excellent very helpful

I'm not sure what more I could say about the professionalism that I've received and informing me on all my question which as they arose I was given the correct information their follow up on that information I would give them seem to be rather a quick response so every time I contacted they were all very good thank you