They answer my question's
They answer my question's
Anchor Survey
Felicia was very helpful in finding the Update on my account. She was very professional, pleasant and prompt with my questions. I felt I was important and was very satisfied with her service. I would be happy if she handled my call in the future. Regards, Mike Wehry
Account Updates needed
I would like to see updates regarding the status of negotiations with creditors. I feel in the dark regarding the negotiations. Although the settlements have been good, I would like more updates.
Thumbs up
I wanted to wait for a year to write a review. Its been a year. Every time i have called Anchor they have been polite and resolved any issue i have. They also have given me very good directions on how to handle creditors and resolve my debt issues.
Excellent Customer Service
I only needed to contact customer service via telephone 3 times in the last year! Each representative was very helpful, knowledgeable and patient with me explaining the next step in the process so I was comfortable every step of the way! I am very happy with all of the agents I have spoken with. Overall I am satisfied with the entire program, from the ease of not having to take calls from creditors, making automatic payments, strategy calls and settlements! I would definitely recommend them!
Priscilla was very professional and…
Priscilla was very professional and precise on her explanation and knowledge on Litigation/Summoning process.
Needed help with this month’s payment
Needed help with this month’s payment. Customer Service rep investigated and was able to lower by 250. This should stabilize things for the remainder of the program. Thanks.
Thanks so much Brooke!
I spoke with Brooke G today, so was so helpful, patient and just a real joy to a talk to. In my opinion she went out of her way to get me the answers I needed. I felt much more relaxed after hanging up.
Kristina was very friendly and was very…
Kristina was very friendly and was very professional with helping me. She took care of all my Questions. I would recommend she get a raise in her near future. Thanks again for going out of your way and answering all my questions.
Crystal Moye is one of the best…
Crystal Moye is one of the best customer services representative, she provides great assistance to my questions.