Received excellent service from A1 Removals
Received excellent service from beginning to the end. This made our move a lot less stressful. Jon and his team were very helpful, very professional and efficient. The move seemed to go very quickly but at the same time they were very careful. All for a good price. WOULD HIGHLY RECOMMEND THEM.
Great service from A1 Removals
We were pleased to receive a professional service from Jon and his crew from the initial home visit and quote, through to the move day itself. The team at A1 Removals were punctual, careful with our belongings, friendly and only too happy to help. They really did ensure that our move went smoothly and we would highly recommend them to others!
We have used A1 Removals on 3 occasions…
We have used A1 Removals on 3 occasions now and have found them to be lovely to deal with and very helpful I would have no hesitation recommending them to anyone
Smooth process but shoddy movers
Jon was very helpful and put us at ease over the stresses of moving house, boxes delivered early and they packed everything up very swiftly and effectively. However as they started moving and unpacking it became clear they wanted to wrap up quick and go home as boxes were dumped in wrong rooms and left untidy. When we then started to move furniture we noticed a number of damaged items, most surface scratches and a level of acceptance that these things happen. However our boys bunk bed was completely trashed and snapped in multiple places. We mentioned this to Jon who apologised and said his insurance would cover it, 4 weeks later and an offer of £40 for a £400 bunk bed was offered. Needless to say we were not impressed, a cover of £40 per item is all they offer! So any valuable items I would not trust them with as they know they won’t have to pay out so just clearly don’t care. Very disappointed and we will be telling people we know who are moving to avoid using A1 Removals. Edit: in response to Jon’s reply the bed was only 18 months old and we obviously had to replace the bed straight away as our 8 and 3 year old couldn’t be expected to sleep on the floor. (We also sent pictures showing the multiple damages to the bed). We also told you at the time that you damaged our £800 oak dining table as someone ripped part of the leg off and tried to glue it back on in our old house, and proceeded to leave a very expensive sideboard on the patio with nothing to protect the bottom (and a wet patio too as it had rained). Whilst furniture can get damaged the items in question were clearly a result of rushing and/or negligence. And we’re still awaiting the ‘pitiful’ payout too... Follow up edit: Thanks Jon for your swift reply. The table leg you were fully aware of as you were there when the team admitted they had damaged it! And we stood and had a brief conversation about how best to try and repair it. So you were aware of at least 2 damaged items and as per our email conversation there was also superficial damage to other furniture that we have only noticed as we started moving other items after our move date. The fact that A1 Removals will only compensate £40 per item for what is classed as standard household furniture (a bunk bed at £380 is pretty standard) is quite frankly ridiculous as we would have to list out dozens and dozens of items that are worth over £40 (which no doubt would see the price rocket up as well).
This removal firm was a recommendation…
This removal firm was a recommendation and we are so glad we used them. From the initial visit beforehand right through to our belongings being unloaded to our new home it was dealt with in a very efficient way the staff were so helpful and obliging nothing was too much trouble. We would have no hesitation in recommending them. Jenny and Barry H.
Brilliant service received
We have recently moved house using A1 Removals and the whole experience from start to finish was very good. Jon came round to review, emailed us a quote and on the day of moving the team turned up promptly and professionally. Everything was moved with care and nothing was too much bother or hassle. At the end of the very long day they even asked us if anything needed moving from room to room at our new house. No problems at all, would certainly use this company again and would highly recommend. It was one less thing to worry about on moving day and in comparison to other quotes we had had the price was very impressive. Thank you very much Jon and team.
Jon and his team are amazing
Jon and his team are amazing. They arrive on time at 8am, both days, even though it was a 70 mile journey to us. All members of the team are very polite. They took my mother's health into consideration throughout the move. Their packing was very careful but efficient. Nothing was too much effort and they went above and beyond on several occasions. The best removals firm available. Jon's communication is excellent and he is very quick to answer questions throughout the process.
Jon and his team are first rate.
Jon and his team are first rate. We initially had to put one home furniture into storage because of house falling through and Jon was more than accommodating offering us storage until finding another home. We finally moved mid Feb and Jon and staff arrived on time and were great throughout. We would definitely recommend them and have already. 5* service from A1 Removals and Storage.
Jon Meer and his team at A1 Removals…
Jon Meer and his team at A1 Removals were excellent. They arrived on time at 8.00 (a 3hr drive to us) they started the process of packing everything initially then taken into storage. In addition they went out of their way to make sure we were comfortable throughout the process. They then came the following day to collect the last few items and did an additional job we asked for. They made us feel in total control and we had full confidence in them. We can honestly say we felt very little stress. We would recommend Jon and his team to anyone at anytime. Mr & Mrs Buffery
A1 service from A1 removals!
The experience from start to finish was professional and really good. Jobs communication skills are great and the team over the 2 days to pack and move out home were excellent. Highly recommended!