Prospa has helped me out in a timely…
Prospa has helped me out in a timely manner, so that i can move forward with my business. No fuss and easy to deal with.
We had James as our representative
We had James as our representative, he was knowledgeable, helpful and knew the products available. He was polite, courteous and a very patient person with us, as we are a little backward with technology, but James talked us through everything beautifully. Couldn't have asked for a better experience with Prospa.
Easy to contact great website to apply…
Easy to contact great website to apply and Yas was super quick in responding.
Super Fast
Super Fast! Daniel guide me through the step which is outstanding customer services!
So Much Better Than the BIG 4
I have previously dealt with a "Big 4"bank and it was not a pleasant experience at all. From the beginning of my contact with Prospa I felt like I was conversing person to person on an even footing, with someone who was actually listening to me. I felt comfortable discussing things that weren't working without feeling judged and was able to give that information along with the important context of external events out of my control. I felt that even if my loan wasn't approved that I had been given a fair go, instead of the frustration of having common sense ignored because it didn't fit with the rigid rules.
Friendly and quick processed
Friendly and quick processed
Great
Very helpful
Well done
Well done, great service. Good rates, fast turnaround and flexible in their approach to credit.
So accommodating
So accommodating, and the Team were really on top of everything. There was definitely no lack of direct communication and everything was clearly explained.
Very good and fast customer service
Very good and fast customer service