Helpful & tenacious. The only voice of sanity in a truly awful experience
With no chain, a buyer with a sound mortgage offer & a very good survey, you’d think selling our property would be a breeze. But the combination of a not terribly good estate agent & the astonishingly incompetent service provided by the buyer’s solicitor made things very, very stressful. There was one glow of comfort though and that was the support provided by Regan Salter and Naj Sheikh who acted for us. They may be more hardened to poor quality solicitors than we are, but it wasn’t easy for them; the buyer’s solicitor failed to answer or return calls or reply to emails, failed to provide bank details to the buyer so she could make her deposit, failed to do the money laundering checks until late in the day & then went on holiday at the last minute without telling anyone or arranging cover. Quite extraordinary behaviour. To their everlasting credit, Regan and Naj plugged away, doing their best to get responses from the other side, keeping us informed and generally chivvying so we could get across the line. They really were the only voices of sanity in the whole horrible, protracted mess and we are extremely grateful for their support.
Professional Conveyancing
We had a very stressful house move with a very complicated chain but Lia Ingleby lead us professionally and calmly through the process. Completion kept being pushed back and Lia worked hard to ensure we completed before our mortgage offer expired. Thank you Lia
Brilliant Service
We chose to work with Swittch due to their fair quotation and verbal recommendation from our estate agent. The team at Swiitch were extremely helpful, patient and professional. We mainly had communication with Liam and Amy and they both helped make the process of purchasing our property a lot less daunting and it felt very manageable. They responded patiently and in very good time and we were never left long waiting for an answer. We would highly recommend Swiitch and will be sure to keep their details to hand for the future. Thanks again for all of your help!
(Almost) smooth saleing
Zara Sharples handled a house sale swiftly and efficiently for me and my sister, and was unfailingly polite and generous with her time on the phone. Would have rated Swiitch 5 stars but for one small issue. We were looking for a quick sale and were not informed Zara would be taking almost two weeks’ annual leave not long after starting work. A colleague stepped in, but they had to be urged to push things forward as it was not their case. All worked out fine in the end, but there’s a chance you’ll find you are dealing with a team as much as you are with an individual.
Responsive and helpful!
Easy-to-use portal. Reasonable fees. My paralegal Leanne was very responsive by email and explained things clearly. On the day of contracts exchange, Leanne was also very informative and helpful over the phone. Great experience again with the Swiitch team.
The Swiitch
The Swiitch, especially Nicole Edwards, did a wonderful job in our house-buying journey. They were so responsive and helpful! Thank you so much!
Everything clear from start to finish
Everything clear from start to finish, regular updates with no chasing necessary. Concise completion statement. Lauren Elliot, my case handler was excellent
Thank you for a successful conveyancing!
The conveyancing process was handled efficiently by Adam Mayer and there was good communication throughout the process.
Incredible, speedy and reliable service!
My partner and I are first time buyers and the prospect of purchasing our first home at 22 and 25 was rather daunting. We were introduced to Swiitch through Joe Capon at The Mortgage Bubble and wow! We have nothing but goods words to say about Swiitch. We worked with Oli Haley who was speedy, efficient and so informative! He made the whole process very easily understandable and whenever we emailed him, he would get back to us within 24 hours, even if he didn’t have an update. This put us at so much ease throughout a process that can be so stressful. We don’t have any bad words to say about Swiitch and can say that we would 100% use them as our solicitors again when it comes to selling/purchasing our next home.
Oliver and Marianna were excellent…
Oliver and Marianna were excellent throughout the entire process of selling my property and can’t thank them enough for all they have done. Would highly recommend