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Neill Dudley

02 January 2025, 08:08

  • AU

Great team to deal with

Great team to deal with, picture arrived on time, small bubble in rear of picture, I sent an email with picture of fault, new picture sent same day, exceptionally good customer service. Would recommend to everyone. Thanks again for a fantastic experience.

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julie

02 January 2025, 05:59

  • AU

I had an order for several canvases

I had an order for several canvases. I was advised they would be printed at different locations. The larger canvases were excellent quality, however the delivery of the first lot, smaller canvases, was average at best. String for hanging not finished properly, hanging over the edge, one hanger string put on upside down so I've had to put my own hanger on, and the timber frame 'imprinted' on the canvas just giving a very average result.

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Amanda Becker

01 January 2025, 15:55

  • AU

Beautiful

Great communication to ensure images were perfect on canvas. Turned out beautiful

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Shayla

01 January 2025, 09:59

  • AU

Great product. Annoying emails.

Loved the product. It's great quality. I placed my images in a different orientation than the template indicated and was warned that the string/mounting hardware would be in the wrong orientation but somebody at the factory took pity on me and it came out perfectly. Would have rated higher, but the emails I receive EVERY. SINGLE. DAY. Telling me to review have irritated me to this point. So fine. Here's your review.

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Karen Kencalo

01 January 2025, 09:07

  • AU

I found the product good quality

I found the product good quality, and it was delivered well wrapped and secure.

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Kirsty Joyce

01 January 2025, 09:05

  • AU

Good quality prints and prompt delivery times.

Helpful staff via email. Good quality prints and prompt delivery times.

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Karen

31 December 2024, 16:42

  • AU

Well it started a little rocky with a…

Well it started a little rocky with a problem with the item but staff were quick to respond and resend it arrived just in time for Christmas so very happy with the product and the service

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Kerry K

31 December 2024, 16:08

  • AU

The Canvas Factory rated AAA in every way!

The Canvas Factory rated AAA in every way - from communication to the quality of goods and postage. I would not hesitate to recommend them to anyone.

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Ms RM

31 December 2024, 16:03

  • AU

The quality of the image was more than…

The quality of the image was more than I expected. Good price. And arrive on time.

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Matt F

31 December 2024, 13:29

  • AU

Product good, delivery a little slow

Canvas and image quality were both good. I got exactly what I wanted. Delivery was slower than expected for same city transport.