Replacement Radiators
We recently had some replacement radiators fitted by the guys at Protec, and couldn't be more pleased with the result. Brian and John were professional, efficient, and courteous. They arrived on time, worked quickly without compromising quality. The radiators are working perfectly, and the installation and removal and disposal of old ones was seamless. The guys clearly knew their stuff and explained what we could expect as the radiators bedded in etc. Can highly recommend Protec to anyone looking for reliable, skilled service. Top marks.
9 days and counting just to try and get a quote
Contacted Protec for a quote for a new energy efficient boiler and for the full removal of micro-bore pipework to install new 15mm copper pipework, firstly I had to call them twice to get them to survey in-order to provide a quote , secondly it has been 9 days since they surveyed and still waiting on their quote. Not good customer service . ( Thanks for your reply and sorry to hear of family issues however I don’t chase to give companies work and a simple text to customers to advise of the situation is all that is required ) PS I still don’t have your quote and don’t need it now!
Great team
The guys came to the rescue a few days ago when my boiler was condemned, came to my house not long after making the phonecall and they gave us different options, different types of boilers and discussed with us what we were looking to get out of our heating system. We picked our boiler and it was fitted today, their knowledge is great, their work was very neat and professional. Would recommend them highly.
John was great
John was great. talked me through all me options and didn't push me to go for the most expensive. He was there when he said he would be, and the bill was exactly what he said it would be. I highly recommend his services.
Completely new central heating system…
Completely new central heating system installed by Brian and John Excellent workers and a job well done Would highly recommend Protec Plumbing & Heating(Scotland) Ltd
Boiler and Radiator replacement
Recently replaced our old boiler and radiators, no hesitation in using Protec having had a good previous experience. Brian and John friendly and professional, arrived on time, completed on time, cleaned up and removed all rubbish after completing the job. Very happy with their work. Would recommend to anyone needing plumbing or heating work done to a high standard.
Awesome service
Awesome service. Highly recommend this firm. Delighted with my new boiler.
Did the job, when they said, for the price they quoted
I used John and the good folk at Protec for the first time this week to take care of a small job which I couldn't do myself. They did the job exactly when they said they would, charged what we'd agreed with no nasty surprises, and communicated in a clear and timely way. I wouldn't hesitate to recommend them to anyone, and will definitely be using them for future jobs.
Very Happy Customers - New Boiler
I had used Protec’s service before and was impressed. I’d no hesitation in contacting them when our existing boiler needed replacing. Brian got in touch that same day to discuss the issue and followed it up with detailed quotes with an offer to discuss these. I was very impressed with how he took the time to explain and answer all of the questions asked. Brian and John turned up as arranged and got on with their work very professionally. They were both polite and friendly.. They are tidy workers and ensured the carpets were protected whilst they got on with the job, they cleaned up before leaving. Brian and John explained the boiler controls, and registered the warranty whilst there (which the manufacturer confirmed and emailed me the following day). I’m really pleased with the new boiler and also with Protec‘s outstanding service from initial contact to completion of the job. Many thanks.
We first used Protec 7 years ago to…
We first used Protec 7 years ago to install a boiler for us. Also to maintain the annual service. The guys are efficient, knowledgeable & turn up when they say which is unusual these days!! So when we moved recently there was no question as to who we would go to for our new boiler and work needed - Protec. Once again Brian & John did not let us down we are delighted with the work they have done and their cheerful chatter & their Henry Hoover cleaned up behind them. Would highly recommend this company.